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Erik Norton Email & Phone Number
Lead Global Service Management Solution Architect
at
Nokia Bell Labs
2 work emails found
@alcatel-lucent.com
4 phones found area 727 and 973
LinkedIn matched
✓ Verified May 2026
4 data sources
Profile completeness 100%
Current company
Role
Lead Global Service Management Solution Architect
Location
Austin, Texas Metropolitan Area, United States
Who is Erik Norton? Overview
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Quick answer
Erik Norton is listed as Lead Global Service Management Solution Architect at Nokia Bell Labs, based in Austin, Texas Metropolitan Area, United States. AeroLeads shows a work email signal at alcatel-lucent.com, phone signal with area code 727, 973, and a matched LinkedIn profile for Erik Norton.
Erik Norton previously worked as Senior Solution Architect at Alcatel-Lucent Enterprise and Transformation Project Manager at Alcatel-Lucent Enterprise. Erik Norton holds Bs, Computer Science, Cum Laude from Texas Tech University.
Company email context
Email format at Nokia Bell Labs
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{first}{last}@alcatel-lucent.com
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AeroLeads found 2 current-domain work email signals for Erik Norton. Compare company email patterns before reaching out.
Profile bio
About Erik Norton
Proficient Technologist with two decades of diverse global experience designing, developing, deploying, and improving innovative technology-agnostic Service Management DevOps solutions as well as building and leading high performing teams in support of these solutions.Successful track record working directly with Senior Leadership, Operations, Vendors, and Technology stakeholders to develop custom features in support of evolving operational processes, business opportunities, and solution roadmaps. Extensive experience in the definition and delivery of Service Management contracts.Frequently selected to lead cross-functional “strike teams” to recover troubled transformation projects and/or to deliver innovative solutions that mitigate a technical or contractual impasse. Successful track record working directly with Business, Operations, and Technology stakeholders to develop custom reporting in response to evolving operational processes, contractual requirements, and best practices business strategies.Roles include Solution Architect, Solution Developer, Project Manager, Release Manager, and Engineering Manager.
Listed skills include Integration, Service Delivery, Managed Services, Mobile Devices, and 16 others.
Current workplace
Erik Norton's current company
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Nokia Bell Labs
Website
AeroLeads page
7 roles
Erik Norton work experience
A career timeline built from the work history available for this profile.
Lead Global Service Management Solution Architect
CurrentLead SME (Subject Matter Expert) providing technical, process, and project leadership/assistance to the Global Service Management teams responsible for developing and maintaining the DevOps Architecture. Scope includes core components, middleware, UI (User Interface), and supporting infrastructure (legacy and virtual) as well as continual adaptation of.
Jan 2016 - Present
Senior Solution Architect
Lead cross-organizational resources in design, development, deployment, and subsequent deployment of a new North American Service Management solution, eventually leading to the deployment of a global Nokia instance. The solution aligned with the ITIL Framework, replacing legacy eTOM and FCAPS processes and procedures. The primary solution applications.
Dec 2008 - Jan 2016
Transformation Project Manager
Project lead in support of various regional transformation projects including consolidation and decommissioning as part of the Network Service Assurance transformation project to consolidate legacy OSS/BSS environment for Australian ILEC, delivery of Prepaid Service Layer (PSL) Solution as part of a SurePay Prepay Mobile Rating Engine rollout for a New.
Jan 2006 - Nov 2008
Engineering Manager
Lead team of cross-functional engineering OSS/BSS SMEs in support of regional (APAC) Service Management, including projects in India and Singapore. Team expanded to include offshore resources in support of regional business strategy.
Jan 2004 - Dec 2005
Senior Solution Developer
Lead Application Developer supporting CSI (Continual Service Improvement) initiatives and best practices optimizations for Operational Delivery groups including B2B integrations, contractual metric delivery, and custom integration agents.
Jan 2001 - Dec 2003
Oss/Bss Developer
Developed and deployed a Lucent-proprietary Managed Service environment including all server, application and database installations, at new Lucent NOC locations in both domestic and foreign markets including Denver, CO, USA as well as Sydney, Australia and Nice (Sophia), France.
Feb 1998 - Dec 2000
Team & coworkers
Colleagues at Nokia Bell Labs
Other employees you can reach at bell-labs.com. View company contacts →
MG
Mary Guthrie
Colleague at Nokia Bell Labs
Atlanta, Georgia, United States, United States
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SB
Stephen Bartos
Colleague at Nokia Bell Labs
New York City Metropolitan Area, United States
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MN
Mita Naskar
Colleague at Nokia Bell Labs
Rajarhat, West Bengal, India, India
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RP
Rohan Pai
Colleague at Nokia Bell Labs
Bengaluru, Karnataka, India, India
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RC
Randal Castillo
Colleague at Nokia Bell Labs
Madison, Wisconsin, United States, United States
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KJ
Kerry James
Colleague at Nokia Bell Labs
Burbank, Illinois, United States, United States
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PF
Pierre Fanneau De La Horie
Colleague at Nokia Bell Labs
Palaiseau, Île-de-France, France, France
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SY
Sumit Yadav
Colleague at Nokia Bell Labs
Mahendragarh, Haryana, India, India
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RK
Rejaul Karim
Colleague at Nokia Bell Labs
Nabagram, West Bengal, India, India
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LB
Lloyd Berrin
Colleague at Nokia Bell Labs
Deerfield Beach, Florida, United States, United States
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Mary Guthrie
Colleague at Nokia Bell Labs
Atlanta, Georgia, United States, United States
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SB
Stephen Bartos
Colleague at Nokia Bell Labs
New York City Metropolitan Area, United States
View →
MN
Mita Naskar
Colleague at Nokia Bell Labs
Rajarhat, West Bengal, India, India
View →
RP
Rohan Pai
Colleague at Nokia Bell Labs
Bengaluru, Karnataka, India, India
View →
RC
Randal Castillo
Colleague at Nokia Bell Labs
Madison, Wisconsin, United States, United States
View →
KJ
Kerry James
Colleague at Nokia Bell Labs
Burbank, Illinois, United States, United States
View →
PF
Pierre Fanneau De La Horie
Colleague at Nokia Bell Labs
Palaiseau, Île-de-France, France, France
View →
SY
Sumit Yadav
Colleague at Nokia Bell Labs
Mahendragarh, Haryana, India, India
View →
RK
Rejaul Karim
Colleague at Nokia Bell Labs
Nabagram, West Bengal, India, India
View →
LB
Lloyd Berrin
Colleague at Nokia Bell Labs
Deerfield Beach, Florida, United States, United States
View →
1 education record
Erik Norton education
FAQ
Frequently asked questions about Erik Norton
Quick answers generated from the profile data available on this page.
What company does Erik Norton work for?
Erik Norton works for Nokia Bell Labs.
What is Erik Norton's role at Nokia Bell Labs?
Erik Norton is listed as Lead Global Service Management Solution Architect at Nokia Bell Labs.
What is Erik Norton's email address?
AeroLeads has found 2 work email signals at @alcatel-lucent.com for Erik Norton at Nokia Bell Labs.
What is Erik Norton's phone number?
AeroLeads has found 4 phone signal(s) with area code 727, 973 for Erik Norton at Nokia Bell Labs.
Where is Erik Norton based?
Erik Norton is based in Austin, Texas Metropolitan Area, United States while working with Nokia Bell Labs.
What companies has Erik Norton worked for?
Erik Norton has worked for Nokia Bell Labs, Alcatel-Lucent Enterprise, and Lucent Technologies Bell Labs Innovations.
Who are Erik Norton's colleagues at Nokia Bell Labs?
Erik Norton's colleagues at Nokia Bell Labs include Mary Guthrie, Stephen Bartos, Mita Naskar, Rohan Pai, and Randal Castillo.
How can I contact Erik Norton?
You can use AeroLeads to view verified contact signals for Erik Norton at Nokia Bell Labs, including work email, phone, and LinkedIn data when available.
What schools did Erik Norton attend?
Erik Norton holds Bs, Computer Science, Cum Laude from Texas Tech University.
What skills is Erik Norton known for?
Erik Norton is listed with skills including Integration, Service Delivery, Managed Services, Mobile Devices, System Deployment, Project Delivery, Management, and Enterprise Software.
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