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Experienced Manager/Director with a demonstrated history of working in the hospitality industry. Skilled in Catering, Food & Beverage, Restaurant Management, Banquet Operations, and Hospitality Management. Strong operations professional with a Bachelor's degree focused in Hospitality Administration/Management from University of Nevada-Las Vegas. Veteran, Active U.S. Army 1986- 1988/NV National Guard 1988-1994
The Row Reno
View- Website:
- caesars.com/harrahs-cherokee
- Employees:
- 993
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Banquet Operations ManagerThe Row RenoReno, Nv, Us
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Banquet Operations ManagerThe Row Reno Jun 2021 - PresentUnited States -
Food And Beverage Service DirectorArrowcreek Country Club Jun 2020 - Apr 2021Oversaw all service aspects of the Club at Arrowcreek. Implemented service standards, helped enhance service to our members. Provided training to to team members and hands on encouragement when needed. Worked through Covid-19, implemented sanitation protocols, daily check lists, to keep everyone safe. -
Food And Banquet ManagerTamarack Junction Casino And Restaurants Oct 2019 - Apr 2020Reno, Nv 89511
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Asst. Food And Beverage ManagerTamarack Junction Casino And Restaurants Dec 2018 - Oct 2019Reno, Nevada, United StatesManaged Food and Banquet department increasing productivity, quality of service and guest expectations.Spearheaded changes to bar liquor pours, saving on cost of sales and improving consistency. Worked with executive chefs to help change and engineer new menus for two restaurants and banquets. Helped to implement new Micros computer system for property.Implemented new work guidelines, that helped decrease hours and increased productivity.
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Asst. F&B ManagerTamarack Junction Casino Dec 2018 - Oct 2019Reno, Nv
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Banquet Service ManagerSilver Legacy Resort Casino Nov 2010 - Oct 2018Reno, Nevada AreaProvided supervision to banquet department with over 63,000 square feet of banquet space. Drove efforts in organizing and conducting a feeding program, catering more than 2,100 people at diverse places such as Reno Event Center, Governor's Mansion, Reno Ballroom, Reno Balloon Races and The National Bowling Stadium. -
Roomservice ManagerSilver Legacy Resort Casino Sep 2001 - Nov 2010Reno, Nevada AreaOptimized service and standards by hiring, training, scheduling, organizing, and overseeing team members. Worked hand in hand with room chef to revamp menus in order to increase revenues improve food presentation. Worked with room captains to enhance our service standards and timeliness of room deliveries.
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Sips Coffee House ManagerSilver Legacy Resort Casino Aug 1998 - Nov 2010Reno, Nevada AreaServed as driving force to increase revenues and lower cost of sales in first six months as manager. Lowered cost of sales sixteen percent and increased revenues to over one million dollars. Streamlined service, menu and brought in new and better products to enhance guest experience. Oversaw property wide coffee service for our 1,712 room hotel and trained all service team members on proper way to brew, serve and maintain equipment.
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Fresh Express ManagerSilver Legacy Resort Casino Aug 1999 - Sep 2002Reno, Nevada AreaServed as driving force in planning, opening, and supervising a new restaurant.
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Owner/OperatorBean Me Up Coffee & Tea Jun 2005 - Jul 2007
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Asst. Front Office ManagerSilver Legacy Resort Casino Apr 1997 - Aug 1998Reno, Nevada AreaOptimized service and standards by hiring, training, scheduling, organizing, and overseeing team members. Assisted guest that had issues with hotel and helped to rectify those issues in a professional and friendly manner. Performed night audit to insure proper reports were made daily and sent to GM.
Erik Polaha Skills
Erik Polaha Education Details
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Hospitality Administration/Management
Frequently Asked Questions about Erik Polaha
What company does Erik Polaha work for?
Erik Polaha works for The Row Reno
What is Erik Polaha's role at the current company?
Erik Polaha's current role is Banquet Operations Manager.
What is Erik Polaha's email address?
Erik Polaha's email address is ep****@****msn.com
What is Erik Polaha's direct phone number?
Erik Polaha's direct phone number is +171765*****
What schools did Erik Polaha attend?
Erik Polaha attended University Of Nevada-Las Vegas.
What skills is Erik Polaha known for?
Erik Polaha has skills like Food, Catering, Hospitality, Restaurants, Hospitality Management, Banquets, Hotels, Fine Dining, Hospitality Industry, Customer Service, Food Safety, New Restaurant Openings.
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