Erik Jacobsen Email & Phone Number

Jersey City, NJ, US

CH

Manage, critique, and level-set expectations for 5 designers for global data ingestion, plus agent-facing web & mobile apps for North America commercial insurance

CH

• Managed, critiqued, and level-set expectations for 3 designers
• Successfully launched one regional implementation of a new web app, which led to implementations in all regions
• Encouraged regional business and development teams to follow best agile and experience design processes, by demonstrating their benefits to timelines, costs, and end users
• Created custom design patterns based on Chubb’s design system to speed delivery

CH

CH

• Employ design thinking to improve the usability and usefulness of Chubb's digital applications that are used by external insurance agents and internal employees.
• Critique and recommend improvements to Chubb's UX and CX (customer experience) guidelines to help develop a global design system.
• Create and run usability tests with end users to refine prototypes before handoff to development.
• Run brainstorming sessions with stakeholders and collaborate on improving digital experiences.

CH

US

• Part-time (0-3 hrs/wk): Designed promotional print materials including brochures, posters, reports and invitations
• Managed design of digital media including emails, menu displays and infographics

• Complete design of 70-page quarterly magazine issues, incorporating international content, plus a digital interactive version. Print work also included an emphasis on brochures and event signage.
• Collaborated remotely designing layout and content for the relaunched responsive website (landing pages and web banners) while adhering to strict internal and external brand guidelines. Designed emails and social media.
• Additional focus on photo research, video editing and proofreading/copy editing.

Implemented end-to-end design thinking by developing an app prototype for dentists to connect with volunteer missions around the world and input patient data on mission event date. Conducted user interviews and QA testing. Created the style guide and multiple interactions of wireframes.

New York, NY, US

Effectively amplified end-to-end design thinking to develop a high fidelity prototype used to foster an e-commerce online marketplace for WIBO alumni.

• WOMAN'S WORLD WEEKLY MAGAZINE: Art Director Aug. 2018 – Dec. 2018; Associate Art Director, Production Oct. 2013 – Aug. 2018; Associate Art Director April 2013 – Sept. 2013; Assistant Art Director July 2011 – April 2013
• Redesigned Woman’s World’s outdated website by using modern responsive design standards and created/uploaded its weekly assets including article text and images and social media assets.
• Successfully designed comprehensive page layouts for the entire magazine; masked and manipulated photos and vector artwork; researched photos; preflighted files.
• Effectively collaborated with the Production department to establish best practices and innovative solutions with the art and editorial departments, including the creation of over 35 InDesign templates.
• Co-managed and supervised a team of four designers to provide guidance on critical design skills, concepts, and layout. Critiqued design work and led weekly check-in meetings.

• J-14 MAGAZINE: Associate Art Director (Jan. 2010 – June 2011); Assistant Art Director (Jan. 2007 – Dec. 2009); Designer (Sept. 2004 – Dec. 2006)
• Collaborated and cultivated relationships with editorial and photo research teams to effectively redesign new sections of the magazine, and ensure editorial deadlines were met by creating weekly production schedules.
• Led the creative execution of subscription ads and insert cards, resulting in a 183% response rate.

Red Bank, New Jersey, US

• Designed all magazine pages and researched photos for B2B publisher.
• Increased company’s web traffic by 13% and ad revenue by 20% by redesigning home pages with web designer.
• Increased TFM’s print circulation by 13% and ad revenue by 10% after contributing to redesign.

Bfa, Graphic Design

User Experience Design Certification, Ux Design

Course Completion, Ux Design