Erik Smith Email & Phone Number

Cincinnati, Ohio, United States

Implements and maintains data integration between diverse healthcare systems for Unlimited Systems' customer environments. Designs, implements, and supports data flow solutions working with multiple custom tools such as Interlink, Transact, and Data Conduits, in addition to industry technologies and standards such as SQL Server Integration Services, SQL.

• Hiring, onboarding, and managing of 25+ paid writers for a fantasy football website.
• Frequent use of Excel, WordPress, Audacity, Google Drive, Soundcloud, and more while writing, editing, and recording podcasts.

Asheville, North Carolina Area

• Training, supervising, and evaluating students in the facilities customer service office at Warren Wilson College.
• Implemented the department’s work order system, Maintenance Direct, and motorpool system, Trip Direct.
• Primary contact for all facilities related concerns.
• Departmental logistics, billing, and communications.
• Serves on Safety, Transportation, Building and Grounds, Commencement, and Homecoming Committees.

• Supervised daily parking operations on the University of Cincinnati’s main campus, which includes 12 garages, 10 surface lots, and a total of 12,573 parking spaces.
• Used SCAN and T2 software to monitor and enforce daily parking operations.
• Handled customer complaints and questions both over the phone and in the field.

Xenia, OH

Worked for a medical uniform company, where I waited on customers, placed special merchandise orders, worked mobile uniform shows, answered phones, and managed inventory.

Grant Village, Yellowstone National Park, WY

Completed seasonal contract managing servers, hosts, server assistants, and bartenders in a 45 table fine dining restaurant. I was responsible for managing a very diverse staff. Typically I was the only manager on duty, where I dealt with customer complaints and managed the staff during breakfast, lunch, and dinner. Our dining room met our payroll to sales.

Old Faithful Inn, Yellowstone National Park, WY

Waited tables in one of the most historic and busiest fine dining restaurants in the country. Began the season as a server assistant, where I cleared and set tables, filled water glasses, and assisted the servers as needed. Was in the first group of five employees promoted to server. Began waiting tables in July. Waited tables at breakfast, lunch, and.

Checked books in and out, collected fines, and set up internet orders. Handled library's customer service issues and helped patrons with computer and copier problems. Assisted with inventory and re-shelving of books. Helped patrons search for and locate books.