Ann E. Eriksson, Phr, Shrm-Cp, Clrp Email & Phone Number

Provides professional and technical personnel services to Village Management and staff. Responsible for planning, coordinating, and overseeing a variety of human resources programs, including, but not limited to, employee relations, compensation and benefits administration, recruitment and retention, succession planning, risk management, labor.

Park Ridge, Illinois

• Manage the daily operations of the City’s HR Department for 350+ employees of a Northwest Chicago suburb (population 37,839).
• Collaborate with the City Manager and City department leaders to develop and support strategic City initiatives.
• Provide guidance and support to department leaders on employee-related issues concerning performance management, training & development, succession planning, and labor contract interpretation.
• Serve as the primary contact for responding to employee inquiries regarding City Policies & Procedures, employee benefits, and payroll-related matters.
• Manage the hiring process, facilitate 75+ talent acquisition programs annually for entry level to senior leadership positions, public safety positions, and implement new hire on-boarding processes.
• Conduct specialized research and data analysis for the City Manager in order to develop and recommend personnel policies.

Park Ridge, Illinois

• Advised City Council in designating historic landmarks and historic districts within the City of Park Ridge, Illinois.
• Promoted the value and significance of historic preservation to maintaining a community’s identity.
• Educated residents on the importance and benefits of historic preservation to fostering a vibrant community.

Greater Chicago Area

• Served as consulting Historian and local lecturer on Sears Catalog Homes.
• Organized community events dedicated to promoting awareness of the historical significance of Park Ridge, IL.
• Designed educational brochures, marketing, and promotional materials distributed throughout local schools and businesses to foster community engagement.

Park Ridge, Illinois

• Assisted patrons with reference and reader advisory inquiries.
• Empowered individuals with research techniques in order to access and utilize information.
• Updated the library’s website and conducted educational programs for children.
• Created booklists, pamphlets, and other written material to market services and to assist library patrons.

Chicago, Illinois

• Created integrated lesson plans in areas of Social Studies, Language Arts, & Mathematics.
• Facilitated student-centered learning experiences through creative activities and independent exploration.
• Assisted and advised students in preparing long-term projects submitted to the annual Chicago Metro History Fair.
• Differentiated instruction in order to maximize learning experiences to meet individual student needs.

Greater Chicago Area

• Managed the activities of the in-center package delivery station and maintained inventory.
• Anticipated the diverse needs of customers and found solutions to unexpected problems.
• Processed customer orders, provided pricing information, and handled financial transactions.
• Trained team members in operating photocopying, binding, laminating, and other auxiliary equipment.

Greater Chicago Area

• Created written prompts to challenge students to apply the 6-Step Future Problem Solving Model.
• Encouraged students to develop critical and creative thinking skills needed to address complex social, political, economic, and technological issues through teamwork and research.

Ann Arbor, Michigan

• Led museum tours for school groups of children in grades K-12 and for the general public.
• Ensured positive visitor relations by being attentive to their museum experience.

Bachelor Of Arts (B.A.), History

Master Of Arts In Teaching (M.A.T), Secondary Education

Professional Certificate In Human Resources, Human Resources