• Completed phase 1 100% of public-facing HCC domains and sites of testing two months ahead of schedule.• Recommended accessibility testing tools resulting in robust and consistent results for reporting to stakeholders.• Designed remediation and training materials, seminars, and classes so stakeholders could generate accessible content.• Mentored junior team members in testing techniques and accessibility testing tools.• Environment: Microsoft Office, Smartsheet, Adobe ADC, TPGI ARC, Fusion, NVDA, Narrator, SortSite, Narrator

•Attending Networking Events•Researching Industry Leaders•Tracking Industry Trends•Participating in Industry Discussions•Educating Members in SDLC and Quality Assurance Methodologies

• Spearheaded efforts in redesigning the Water Loss Application and assisted in managing the SDLC.• Authored all documentation used in the SDLC including wireframes, web specifications, use cases, test plans, and test cases.• Provided consultation on WCAG 2.1 AA standards for meeting accessibility requirements.• Environment: Microsoft Azure DevOps, Office 365, Balsamiq, application coded in .Net.

• Headed up Quality Assurance and Accessibility testing and remediation projects for clients’ projects as well as mentored teams and executive management on implementation of both QA and aaccessibility best practices.• Recommended tools and procedures for accessibility testing and remediation that resulted in 50% reduction in time and costs to clients.• Lead both domestic and offshore teams to complete 100% of projects on time as well as either on or under budget• Environment: Google Cloud, Jaws, Site Improve, Sort Site, Adobe ADC Pro, MS Office 365, ARIA testing

• Performed accessibility testing on all Google Ads applications both on Mobile and Web platforms.• Mentored new engineers on both testing methodologies as well as WCAG and Google Accessibility Requirements.• Instrumental in improving sign-off approval metrics from 40% first-pass acceptance in November 2021 to 93% in December 2022.• Environment: Web, Windows, Mac OS, Mobile, iOS, Android, Color Contrast analyzer, Accessibility checkers for mobile platforms, JAWS, NVDA, Voiceover, Google Talk Back, ARIA, HTML.

• Performed Accessibility testing for Google’s Ada and Commerce applications.• Mentored stakeholders, developers, and team members in how accessibility testing is done and how both WCAG and Google Accessibility standards are achieved.• Increased the accessibility testing accuracy from 65% to 90% in the span of four months.• Environment: Google Accessibility, WCAG 2.1, Section 508, JAWS, Zoom Text, Narrator, Voiceover, Windows, Mac, Safari, Chrome, IE, Edge

Working as the test analyst for the security and accessibility remediation team at HHSC.Educating team members, developers. and other stakeholders about accessibility testing methods.Wrote and modified test documentation to give up to date results on testing efforts.Authored reference documentation for remediating PDFs.

Currently responsible for testing of both documents and websites published by the Texas Comptroller of Public Accounts for Section 508 and WCAG 2.0 compliance as well as performing accessibility testing on the CAPPS software tools.

This is my company in which I provide services as an independent SQA engineer to various companies in the Austin area.

This is my recording label. I've released my two solo CD's "Seventh Direction" and "Ancestral Voices" here. Also I've released a third CD, "Element Earth" by Primal Space.

Customer service representative for enterprise Disability Answer Desk. Answering enterprise customer questions on accessibility issues or compliance related inquiries and consumer related issues via the UserVoice forum.• Accessibility questions or specific to disability and functionality of Microsoft products to be used with assistive technology such as Narrator and Jaws, disability related questions, or compliance questions related to 508, WCAG, or EN 301 549 regulations.• I reduced the average UserVoice response and closure time from 300 Days to 22 (92.6% reduction) as well as reduced the unanswered rate of issue submissions from 88% to 22%.• Environment: Office 365 and Windows applications, Mac OSX, Accessibility 508, WCAG 2.0 AAA, A11y, ZoomText, Narrator, Windows Magnifier, JAWS, Dragon Naturally Speaking, NVDA, Voiceover, TFS/VSTS for tracking issues

• Took ownership of overseeing testing efforts for accessibility, and WCAG 2.0 AA certification of Sapling Learning’s products.• By automating 100% of our smoke tests, we decreased orur time for acceptance testing of new deployments by 90%.• Environment: Web and Mobile applications developed in Node JS HTML 5, iOS, OSX, Windows, Accessibility 508, WCAG 2.0 AAA, Jenkins, Watir, RSpec, Agile - Scrum

Developing and executing test plans for the I.C.E. Web application including 508 compliance testing strategies and implimentations.

Leading testing efforts for the Advance Claims, Advance Reporting, and Advance Dispatch Software.Spearheading the implementation of automation methodologies using Telerik.Directing teams in meeting fast-paced sprints in the testing and release of Medapoint's software products.

• Established an adapted SQA process for two different clients in the span of 5 months that saved one client an estimated $150k in further development expenses,• Provided for the second client a QA support and developing initial test strategies and documentation for the second client’s Web-based ordering system, along with business requirements that will save an estimated 35% in time and discovery and documentation costs.• By utilizing my experience in previous BA and QA experiences, ProAce has a basic best practices framework for their SDLC that can be adapted and evolved for future projects that guarantee the quality and reliability of their products, thus maintaining a large client loyalty base.

• Assisted in writing and execution automated test scripts using Quick Test Pro, and Quality Center resulting in up to a 75% greater efficiency over manual validation efforts.• Took ownership of validation of website redirects used in promotional events, streamlining validation and promotion to production environments, cutting the process time down from three days to one.• Assisted in leading the efforts in validating over 200 standard operation procedures to ensure a smooth launch and transition into our latest web e-commerce support infrastructure.• Took charge of representing the QA team and signing off on RFC validations.• Continued support in determining the best automation strategies for continued streamlining of test life cycles.

• Lead a team of five to assess and audit 400 web pages, both internal and external, along with 76 applications for Section 508 compliance.• Triaged said deliverables to ensure that 100% of priority pages and applications were tested first, thus ensuring rapid compliance.• Despite a two week lag in contract start authorizations, our team successfully tested all eligible pages and applications; plus put together a comprehensive project plan for remediation, complete with cost and time estimates.• After researching compliance standards, our team educated department managers and staff as to how the compliance standards worked and how they apply to current department infrastructures.

• Headed up QA processes and testing for THECB State-wide Longitudinal Data System and Web portal for various college report submissions.• Modified existing test plan for the Web portal application in order conform to current design and functionality of the Web portal.• Developed the test plan for testing the SLDS (State-wide Longitudinal Data System) application with MS Word and excel 2007.• Used SQL queries to perform ETL tests on backend databases.• Reviewed, regressed, and documented issues found in testing of the SLDS and Web portal applications.• Collaborated with development and customers to define, document, and continually improve the quality of the product's SDLC.• Conducted customer-driven User Acceptance Testing.• Executed round trip testing with THECB’s higher education partners• Troubleshot test failures and resolved issues encountered during test execution.• Analyzed test coverage, and suggested the use of Microsoft Visual Studio Ultimate 2010 With Test Manager for implementation.• Aided in identifying the right frame work and implementation of automated testing and user acceptance testing.• Assisted with the setup and configuration of VS Ultimate for future testing efforts.• Maintained closed loop discrepancy reporting system.• Despite delays in development o the software, as QA lead, I still met agreed upon milestones with software that exceeded customer expectations resulting in completion two weeks ahead of schedule.

Executed tests of the new 2Wire 4011G gateways.Provided direction and working strategies for a team of two to streamline the project's QA process.Developed and ran automated tests using IX ChariotExecuted tests and reported metrics, both generated n AP Test.Reported, tracked and regressed bugs in JIRA.Compiled, using Microsoft Word, daily status reports on testing progress.Managed and configured test equipment for various test configurations.Despite delays in the testing schedule our team met previously set milestones, thus securing 2Wire as a continuing bridge360 client ; plus provided a foundation for a smoother QA process.

I was involved with consciousness research, specifically into non-local events such as psi-related disciplines including remote viewing. I was also the instructor who taught the RV discipline of Intuitive Remote Viewing or IRV.

• Tested transcoding hardware and software used for multimedia file to file and streaming format conversions.• Reported and kept track of defects through Bugzilla.• Ran TCL scripts for longevity testing of transcoder application.• Analyzed logs generated on Linux and windows platforms to ensure accuracy of test results.• Reviewed file outputs for visual and audio quality to ensure that the transcodeing process ran properly.• Configured Linux and Windows machines for testing, using SSH, configuring CIFS and NFS mounts for different test configurations.• Ran Python scripts for configuring test machines and converting test cases written in Excel to XML.• Used different shell scripts to extract data from test logs to generate test results summaries.• Used Linux SSH shell scripts for upgrading test equipment to new builds.• Used MS Excel to modify test templates and exported said files to CSV format.

• Performed and maintained software builds and configuration management controls for iMIS (an enterprise management suite for non-profit organizations) with Clarity and DevTrack suites.• Conducted testing for applicable OS platforms utilizing systems analysis techniques and procedures.• Maintained close-loop discrepancy reporting system.• Reviewed, regressed, and documented issues found in testing of the iMIS application.• Developed and revised test plans with Microsoft Excel.• Reviewed and used functional and other product specifications to develop tests.• Participated in various functional, and concept review meetings.• Collected metric data for trend analysis.• Maintained virtual test systems with VM Ware tool.• Published test reports and reviewed material prior to general distribution• Environment: Windows XP, Vista, Server 2003, MS SQL Server 2000, 2005, 2008, Web, VMWare, MS Office – AGILE SCRUM• Application developed using ASP/.NET, Cold Fusion

• Developed, published and implemented, and maintained test plans with Microsoft Excel. • Performed system testing of new enhancements to the WorkiInTexas.com web site with an emphasis on quality.• Performed accessibility testing using JAWS screen reader.• Reviewed design documents to ensure requirements are measurable.• Assessed and prepared test data per requirements.• Verified test results and accurate data storage.• Performed regression testing of known bugs.• Reported status of system testing and communicated with project management, developers and customers on test status and issues.• Logged issues found during testing using Bugzilla.• Ascertained the criticality of issues and escalated them accordingly.• Assisted project team or customers with testing new functionality.• Environment: Windows, XP, Vista, Web, MS Excel - AGILE• Product developed in Java and VB

• Tested Multimedia based educational software on both PC and Mac OS-X platforms by following test plans written in Excel and storyboards written in Word.• Entered, tracked, assigned, and closed software issues in PVCS Tracker.• Trained junior testers in how to submit issues found in said software.• Assisted team leads in planning and assigning testers with testing assignments.• Prepared daily status reports as to what issues have been found, entered and which ones were classified under different severity levels.• Regressed and verified fixes for software issues.• Aided in planning of test strategies and procedures used in the testing environment.• Environment: Windows 2000, XP, Vista, MS Excel, Web, Flash - AGILE• Product developed in C++, Flash, and VB

• Wrote and executed test plans written in Excel for business Certainty Console running on Windows and Linux platforms over Citrix framework.• Assisted in finding automation tools for automation testing of said product using Scapa, TestView, Qengine, TestSmith.• Tracked and verified bugs using bugzilla.• Updated test plans and other documents using CVS.• Assisted in configuration of load test machines running Scapa load scripts.• Performed GUI, alerts, and User profile security testing on the Business Certainty software running in Windows, Linux, and Citrix environments.• Environment: Windows 2000, XP, Server 2003, Citrix, PVCS, QEngine, Testview, Scapa, J-meter, Linux - AGILE• Product developed in Java, and J++

• Ran manual test scripts on Java and Web--based educational software on Windows and Mac platforms with different Internet browsers.• Logged and tracked defects with in house FileMaker Pro database.• Performed regression testing on existing bugs.• Logged application events with applets written in Python.• Recommended changes to test scripts and specifications.• Environment: Windows 2000, XP, 95, 98, Mac OS, MS Excel - WATERFALL• Product developed in C++, Java, and VB

• Executed manual tests based on test plans and performed functional, regression, and ad-hoc testing on Broadband installation software (Java based) on various OS and hardware configurations both on PC Windows and Mac.Including Windows 9x, 2000, XP and Mac OS8-10.1.• Verified server registration of installations via the use of XML scripts. (Whit Box)• When needed, modified test plans for testing of client installation software. Using MS Word.• Environment: Windows 95, 98, XP, 2000, MS Office - AGILE• Product developed in C++

• Set forth test plan formats and standards.• Acted as Liaison to development teams to report on defects and regression testing strategies, also to review code and specification changes as needed.• Stood in charge of making sure that testing and automation deadlines were met.• Formulated both manual and automated testing strategies for alpha testing and update testing of the site.• Lead testing for the new BankFocus.com java based website.• Performed functional verification testing as well as regressed defects via customized automation scripts. (Silk Test). Java based web site and application.• Manipulated test scripts in Silk Test 5.03 to test financial institution report generation (Java-Based application) through the BankFocus website. (Mainly Black Box)• Cut scheduled testing time in half while still meeting predefined results.• Assessed risks and problems during Web testing such as various browser compatibilities, batch reporting tests, etc.

• Managed and maintained defect and status reports generated from Continuous Change Management system.• Performed functional and regression tests on client’s web sites.• Established a SQA process for testing of car dealership object-oriented java based web sites.• Wrote and reviewed specifications and test plans for integration and alpha testing (Documents done in MS Word).• Participated in development meetings to review specifications and development and test strategies.• Kept track of the progress of defects and trends through use of change management software (Continuous 4.5) and custom spreadsheets in Excel. And Access Databases.• Directed team in testing of car dealership sites and test plan writing.• Met with both development and product management to discuss testing strategies, resources, defects found, and documentation review of both specs and test plans.• Established a QA process when there was none at the beginning of the project.

• Lead QA department in establishing its process and evaluated tools for future testing of the software products.• Set up test plan process and formats for testing Emstat and Cyber LE applications.• Performed regression testing on bugs that were previously found.• Trained new engineers on how to use the applications.• Directed team members and contractors in test execution strategies.• Performed manual functionality tests on EmStat, emergency room patient tracking object oriented java based client/server software.• Used Korn Shell and SQL scripts for back end verification in an AIX environment.• Assisted in documenting test cases for use in testing current and next version of software. Using Test Director 6. and MS Word.• Managed and tracked defects using SarTeam 3.0 and Test Director 6.• Contributed to the setting up test automation for next version of EmStat by evaluating Silk Test and WinRunner for best performance in testing the application.

• Wrote and modified install scripts using Korn shell and Perl for software distribution in an AIX and Tivoli client/server environment.• Performed functional and regression tests as needed on the software distribution scripts.• Assisted in converting existing software distribution packages over to comply with Tivoli Framework standards.• Wrote and edited software install documentation for SofDist implementation of distributed software packages.• Tested installations on both Tivoli and AIX machines to ensure proper functionality of software package installs.• Standardized template installation scripts for automated electronic distribution and installation.• The testing and building of install scripts required white box testing for AIX installation and component verification.• Trained fellow team members in testing procedures and automated tool use.• Environment: AIX, Korn Shell, Perl, Tivoli, RISC 6000, Power PC