Erik Strelzoff Email & Phone Number

Maynard, Ma, Us

Woburn, Ma

Senior Technology Manager (2018-Present)Technology Manager (2015-2018)Retained following acquisition and promoted in recognition of the role played in the company’s growth. Led development of major projects and system scaling to support 1.2M financial accounts daily, enhancing customer service, resource utilization, and profitability. Manage a team of 10 with 100% retention.Long-term Initiatives• Improved customer support and knowledge transfer with a domain expert chatbot to support engineers​.• Expanded system capacity and scalability to provide access for millions of investor users and integrate with the Morningstar.com website.• Improved customer satisfaction and reduced costs with a “smart,” flexible navigation system for web crawling that improved connection reliability from 75% to 89.5%.• Minimized customer interruptions by automating the classification of third-party financial platforms, reducing manual analysis and supporting operational scaling​.• Cut costs $500K and improved efficiency by directing the migration from Oracle to PostgreSQL, and managing the functional and performance testing to support AWS scalability.• Enabled elastic scalability with the transition to Amazon ECS containers, improving the ability to handle increasing account volumes.• Ensured long-term data access and flexibility with a scalable, adaptable OAuth and API integration framework.• Improved performance and reduced costs by establishing rigorous engineering standards and ensuring appropriate use of personnel time.Short-term Initiatives• Prevented service disruptions by boosting data connection speed 80%, and avoided a connectivity outage by delivering an OAuth integration in just 2.5 months.• Enabled new sales by integrating a machine learning transaction classifier to address customer needs.• Insured uninterrupted data access with platform changes that allowed the organization to handle 30+ website changes daily.

Woburn, Ma

Senior Principal Software Engineer (2009-2015)Principal Software Engineer (2003-2009)Senior Software Engineer (2001-2003)Company was acquired by Morningstar Inc. in April 2014 for $28M.Architected the foundation of this startup’s web crawling and data processing systems. Created the back-end structures and systems that made the company a market leader in the wealth data aggregation space and led to acquisition. Spearheaded multiple time-sensitive development projects to avoid service disruptions and improve operations. Trained 6 software engineers.Long-term Initiatives• Expanded aggregation capability: Architected projects that expanded the number of sources from which data could be aggregated from 4,500 to 15,000 (banks, clearing firms, etc.) with 500,000+ financial accounts.• Ensured scalable data processing across high-volume sites: Architected a load-balancing system to support millions of accounts, allowing the system to scale horizontally.• Boosted revenue: Delivered access to 25% more financial institutions by integrating a JavaScript interpreter into the webcrawler (Rhino).• Enabled seamless data integration: Built a mechanism to match human-readable company names to ticker symbols automating data enrichment and insights (NLP, fuzzy logic).Short-term Initiatives• Expanded market reach: Built tax lot data capture and multi-currency support that improved customer satisfaction by expanding use cases and usability of the system.• Monitoring and troubleshooting: Oversaw real-time monitoring and troubleshooting to support data reliability, particularly for high-priority customer sites​.