Erik Weber Email and Phone Number
Product, strategy & ops leader with experience from seed through post-IPO across B2C, B2B & enterprise SaaS products. First 150 @ Uber. at
@
ISeeChange
Erik Weber's Location
New York, New York, United States, United States
Erik Weber's Contact Details
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Erik Weber phone numbers
About Erik Weber
I am a passionate and versatile business and product leader with 15 years of experience, in tech start-ups large and small, as well as the public sector. As an advisor & consultant, I advise companies on product & operations strategy, frequently engaging directly on product delivery.The tech industry verticals I'm most interested in these days: circular economy/waste, built environment, housing/real estate, food & beverage, travel & hospitality, and clean energy. And I will always have a soft spot for a strong, sustainable mobility business, if there is a such a thing...Most recently, I was the SVP of Strategy and Operations at HQ, a leading player in the business travel tech sector, where I guided a merger between two mobility companies, oversaw the growth and product strategy, as well as major Fortune 500 client implementations.Prior to that, I spent seven years at Uber, where I held various leadership roles in local operations, global support, maps and micromobility Product organizations, expanding and enhancing Uber's products and services in markets around the world.I'm a toddler dad, an avid home chef and bartender, and a city explorer.
Erik Weber's Current Company Details
Iseechange
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Product, strategy & ops leader with experience from seed through post-IPO across B2C, B2B & enterprise SaaS products. First 150 @ Uber.
Erik Weber Work Experience Details
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Vp Of Product & OperationsIseechange Apr 2024 - PresentI lead product strategy & development as well as business operations functions for our product ecosystem, the ISeeChange consumer apps & website, as well as our enterprise SaaS data platform.The ISeeChange app enables citizens to document climate change impacts in their lives, and our enterprise Insights platform gives municipalities, public utilities, and others powerful data products for storm management, recovery and long term planning.Together, the ISeeChange platform enables infrastructure owners to make more effective investments in severe weather mitigation and climate change adaptation efforts, while increasing the power and visibility of citizen voices, especially under served communities.
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Advisor, Consultant, Fractional Product & Ops ExecutiveFreelance Mar 2021 - PresentI advise companies on product, operations and business strategy, often engaging directly on product delivery and other projects.
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Product Consultant & Advisory Board MemberFoursquare Integrated Transportation Planning Jul 2022 - PresentWashington, District Of Columbia, UsGuide company on product & data science strategy. Currently PMing monetization strategy to productize existing internal tool, and create company’s first SaaS recurring revenue stream. -
Product & Strategy AdvisorHq Jul 2023 - May 2024New York, Ny, UsHQ is a SaaS business travel platform large enterprises use for booking, management and financial oversight of their ground transportation programs.Leading PLG roadmap to increase user growth & engagement. Developed strategy & product roadmap for increasing rides to/from airports. Grew booking conversion rate by 42% with first 2 features, led development from wireframing through post-launch analysis.Consult Executive team on growth & product strategy, especially regarding integration with global app-based transportation suppliers and strategic opportunities in the global business travel sector. -
Product Manager; Senior Vice President, Strategy & Client OperationsHq Jan 2021 - Jun 2023New York, Ny, Us-Implemented HQ SummitGround SaaS travel booking and corporate billing platforms at 4 clients, including Fortune 100 orgs, from requirements gathering through feature development to launch-Product strategy and P&L responsibility for HQ Connect international transportation supplier network, overseeing over 50 supplier partner and technical integrations across the globe.-Evaluated strategic opportunities to grow into enterprise SaaS, ultimately executing acquisition of an adjacent, family-owned software business, including rebrand, organizational & legal integration
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Gm & Vice President Of OperationsHq Feb 2020 - Jan 2021New York, Ny, UsGuided the company through complete shut down of our consumer commuter shuttle product. Drove strategic pivot from B2C to B2B target.Spun up corporate sales function, include CRM, web marketing, etc.
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Product & Operations AdvisorOonee Feb 2022 - Jul 2023Brooklyn, New York, UsRedesigned user sign-up flow, resulting in 2x conversion rate, reduced time to account activation from 24+ hours to < 1 hour. Built top-level product plan, guided design & out-sourced development for mobile app. Coached CEO & Head of Operations on operations & product priorities. -
2022-2023 Coro Leadership New York ParticipantCoro New York Leadership Center Sep 2022 - May 2023New York, New York, UsThe Leadership New York (LNY) program is a competitively-selected, rigorous 175+ hour experiential leadership development program for mid-career and early-executive professionals to develop the personal skills, civic knowledge and a multi-sector network to effectively lead change. Coro is NYC’s premier civic leadership training organization and a community of more than 3,400 alumni with a mission to develop NYC leaders so that all individuals, communities, and institutions participate in creating an equitable, inclusive, and innovative society. -
Head Of Global Expansion, Jump BikesUber Jul 2018 - Oct 2019San Francisco, California, Us■ Launched e-bike service in 15 markets in US, LatAm & Europe with over 12,000 bikes deployed■ Prioritized new market launches by developing a proprietary demand projection model basedon Uber internal business data, market demographics & other urban planning datasets.■ Led 30+ person team in US & Europe spanning 3 functional areas & wide range of seniority■ Managed highly cross-functional stakeholders to ensure that we met physical & softwareproduct needs of new market RFPs and that we set and delivered on achievable launch dates. -
Senior Manager Of Product Operations, MapsUber Jan 2016 - Jul 2018San Francisco, California, Us■ Led product development of home-grown data cleaning & ML-model training tools used by BPO teams, built scaled data cleaning & curation operation, leveraging proprietary street-level imagery & 3rd-party data sources■ Launched street-level imagery collections in 12 countries, covering over 1.5M kms of roads■ Reduced cost per KM of data by 30% by creating automated analytics products & tools,including daily route creation & assignment, coverage calculation, and completion metrics
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Program Leader, Global Driver Support ExperienceUber Mar 2015 - Jan 2016San Francisco, California, Us■ Created global Partner Support Center program, now known as Greenlight Hubs, to bring a business strategy & product vision to in-person support experience of Uber driver-partners■ Set product reqs, sourced & implemented third-party queue management tool, enabling collection of customer interaction volumes, wait times, CSAT & return visits data to drive long-term product roadmap■ Scaled system from 2 sites to 75+ globally within 9 months, and built the organization from one Program Manager to a team of more than 50 globally, and hundreds of front-line staff■ Successfully advocated for dedicated product team to build an home-grown queue management system, integrated with Uber’s in-house driver support CRM■ Ensured that Product teams at Uber had relevant data on the customer support load and top issues caused by their products, by creating Product Support role and team. Built collaborative feedback loop to ensure training and materials were developed prior to new product launches for scaled CX organization (1000s of agents globally).
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Global Operations Consultant, Pro TeamUber Jul 2014 - Mar 2015San Francisco, California, Us■ Managed GTM of Momentum Driver Rewards product, including launch communications,customer support infrastructure, third-party integrations and post-launch analytics, in collaboration with Product Marketing, Design, Data Science.■ Growth & operations consultant to high-growth and high-opportunity Middle East & Africa markets.
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Senior Operations ManagerUber Jul 2013 - Jun 2014San Francisco, California, Us■ Increased new user acquisition and gross bookings growth rate in DC market, by executing low-cost product strategy, first UberTAXI, then uberX. Achieved $100M ARR within 18 mos of launching.■ Launched Louisville, Uber's first KY market, and overseeing operations for the Kentucky Derby. Set trips & revenue records for the benchmark markets only 3 weeks after launch.■ Grew the Uber DC Operations & Logistics team from 5 to 16 full time employees and several contingent staff.
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Operations And Logistics ManagerUber Nov 2012 - Jul 2013San Francisco, California, UsManaged uberTAXI, Uber DC's first low cost product during its early stage growth.
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Editor & ContributorGreater Greater Washington Mar 2010 - Dec 2012Washington, District Of Columbia, UsI served as a volunteer editor, editing contributors' submissions for clarity and conciseness, providing feedback for improvement. I also occasionally write about transportation, urban design and sustainability issues in the greater Washington, DC region. -
Program AnalystUsdot, Federal Transit Administration Sep 2009 - Nov 2012Washington, Dc, UsI served as the Program Administrator for the Veterans Transportation and Community Living Initiative, a $63 million discretionary grant program. I managed the solicitation, review and award of more than 80 projects, up to $2M each, in 38 states and 2 territories. I coordinated and managed the $1.7M technical assistance consortium to ensure the successful implementation of local projects. In 2012, my team received a 2012 Partnering for Excellence Award from Secretary of Transportation, Ray LaHood.As a member of the United We Ride team, I was responsible for various grant programs which enhance coordination amongst human services transportation programs across the federal government. -
Presidential Management FellowUsdot, Federal Transit Administration Sep 2009 - Sep 2011Washington, Dc, UsSelected as a finalist in the Office of Personnel Management's prestigious post-graduate recruitment program. In addition to my regular duties, as a Fellow at the FTA, I served as a reviewer in the $600M TIGER 2 multi-modal discretionary grant program. I also managed the award of $1.5M in United We Ride State & Tribal grants.
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Visiting Fellow In Marketing & PlanningTransit Authority Of River City (Tarc) May 2011 - Aug 2011Louisville, Ky, UsDeveloped a Social Media Agency Policy and Social Media Marketing and Outreach Strategy.Communicated with customers by maintaining agency Twitter account (@ridetarc).Conducted planning analysis on viability of service extensions to existing business park.Worked with other transit agencies and TARC web developer to improve efficiency of posting and updating schedules and to increase usability of customer information on website.Conducted analysis and compiled monthly ridership reports. -
Visiting FellowWri Ross Center For Sustainable Cities Sep 2010 - Feb 2011Washington , Dc, UsResearch on best practices in marketing, branding, communications and outreach in new and existing transit projects around the world. Co-author of report "From Here to There: A creative guide to making public transport the way to go." Found here: https://wrirosscities.org/research/publication/here-thereDeveloped and tested Bus Rapid Transit system performance indicators for the Volvo Foundation Bus Rapid Transit Centre of Excellence.Contributed articles to TheCityFix.com, a blog about sustainable transport practices and advancements. -
German Tutor CoordinatorKet Aug 2007 - Aug 2009Lexington, Ky, UsCoordinate tutoring schedules for 7 tutors & 200+ students. Develop various teaching materials, both on- and offline. -
Graduate Research AssistantMorehead State University Aug 2007 - May 2009Morehead, Kentucky, UsConducted data collection, research and analysis for several Department of Homeland Security grants -
Summer InternMc-Quadrat® Berlin Jun 2006 - Aug 2006Berlin, DeConverted Flash-based website into Typo-3 content management system. Translated and proofread corporate literature and project literature. -
Admissions AssistantTransylvania University Jun 2004 - May 2006Lexington, Kentucky, UsProvided campus tours for prospective students and their familiesHosted prospective students on overnight visitsRepresented Transylvania at community and alumni events and college fairs
Erik Weber Skills
Produktbetrieb
Leadership
International Business
Social Media
Growth Strategies
People Management
Event Planning
Cross Sector Partnerships
Software As A Service
Data Analysis
Government
Data Analytics
International Relations
New Market Expansion
Urban
Strategy
Public Policy
Operations Management
Program Management
Product Strategy
Transportation
Community Outreach
Policy
Go To Market Strategy
Civic Engagement
Software Implementation
Business Strategy
Policy Research
Product Launch
Project Management
Research
German
Transportation Planning
Analysis
Erik Weber Education Details
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Morehead State UniversityPublic Policy Analysis -
Transylvania UniversityMathematics
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Paul Laurence Dunbar High School
Frequently Asked Questions about Erik Weber
What company does Erik Weber work for?
Erik Weber works for Iseechange
What is Erik Weber's role at the current company?
Erik Weber's current role is Product, strategy & ops leader with experience from seed through post-IPO across B2C, B2B & enterprise SaaS products. First 150 @ Uber..
What is Erik Weber's email address?
Erik Weber's email address is ew****@****pcs.com
What is Erik Weber's direct phone number?
Erik Weber's direct phone number is +185955*****
What schools did Erik Weber attend?
Erik Weber attended Morehead State University, Transylvania University, Paul Laurence Dunbar High School.
What skills is Erik Weber known for?
Erik Weber has skills like Produktbetrieb, Leadership, International Business, Social Media, Growth Strategies, People Management, Event Planning, Cross Sector Partnerships, Software As A Service, Data Analysis, Government, Data Analytics.
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