Erik Weber Email & Phone Number

I lead product strategy & development as well as business operations functions for our product ecosystem, the ISeeChange consumer apps & website, as well as our enterprise SaaS data platform.The ISeeChange app enables citizens to document climate change impacts in their lives, and our enterprise Insights platform gives municipalities, public utilities, and others powerful data products for storm management, recovery and long term planning.Together, the ISeeChange platform enables infrastructure owners to make more effective investments in severe weather mitigation and climate change adaptation efforts, while increasing the power and visibility of citizen voices, especially under served communities.

I advise companies on product, operations and business strategy, often engaging directly on product delivery and other projects.

Washington, District Of Columbia, Us

Guide company on product & data science strategy. Currently PMing monetization strategy to productize existing internal tool, and create company’s first SaaS recurring revenue stream.

New York, Ny, Us

HQ is a SaaS business travel platform large enterprises use for booking, management and financial oversight of their ground transportation programs.Leading PLG roadmap to increase user growth & engagement. Developed strategy & product roadmap for increasing rides to/from airports. Grew booking conversion rate by 42% with first 2 features, led development from wireframing through post-launch analysis.Consult Executive team on growth & product strategy, especially regarding integration with global app-based transportation suppliers and strategic opportunities in the global business travel sector.

New York, Ny, Us

-Implemented HQ SummitGround SaaS travel booking and corporate billing platforms at 4 clients, including Fortune 100 orgs, from requirements gathering through feature development to launch-Product strategy and P&L responsibility for HQ Connect international transportation supplier network, overseeing over 50 supplier partner and technical integrations across the globe.-Evaluated strategic opportunities to grow into enterprise SaaS, ultimately executing acquisition of an adjacent, family-owned software business, including rebrand, organizational & legal integration

New York, Ny, Us

Guided the company through complete shut down of our consumer commuter shuttle product. Drove strategic pivot from B2C to B2B target.Spun up corporate sales function, include CRM, web marketing, etc.

Brooklyn, New York, Us

Redesigned user sign-up flow, resulting in 2x conversion rate, reduced time to account activation from 24+ hours to < 1 hour. Built top-level product plan, guided design & out-sourced development for mobile app. Coached CEO & Head of Operations on operations & product priorities.

New York, New York, Us

The Leadership New York (LNY) program is a competitively-selected, rigorous 175+ hour experiential leadership development program for mid-career and early-executive professionals to develop the personal skills, civic knowledge and a multi-sector network to effectively lead change. Coro is NYC’s premier civic leadership training organization and a community of more than 3,400 alumni with a mission to develop NYC leaders so that all individuals, communities, and institutions participate in creating an equitable, inclusive, and innovative society.

San Francisco, California, Us

■ Launched e-bike service in 15 markets in US, LatAm & Europe with over 12,000 bikes deployed■ Prioritized new market launches by developing a proprietary demand projection model basedon Uber internal business data, market demographics & other urban planning datasets.■ Led 30+ person team in US & Europe spanning 3 functional areas & wide range of seniority■ Managed highly cross-functional stakeholders to ensure that we met physical & softwareproduct needs of new market RFPs and that we set and delivered on achievable launch dates.

San Francisco, California, Us

■ Led product development of home-grown data cleaning & ML-model training tools used by BPO teams, built scaled data cleaning & curation operation, leveraging proprietary street-level imagery & 3rd-party data sources■ Launched street-level imagery collections in 12 countries, covering over 1.5M kms of roads■ Reduced cost per KM of data by 30% by creating automated analytics products & tools,including daily route creation & assignment, coverage calculation, and completion metrics

San Francisco, California, Us

■ Created global Partner Support Center program, now known as Greenlight Hubs, to bring a business strategy & product vision to in-person support experience of Uber driver-partners■ Set product reqs, sourced & implemented third-party queue management tool, enabling collection of customer interaction volumes, wait times, CSAT & return visits data to drive long-term product roadmap■ Scaled system from 2 sites to 75+ globally within 9 months, and built the organization from one Program Manager to a team of more than 50 globally, and hundreds of front-line staff■ Successfully advocated for dedicated product team to build an home-grown queue management system, integrated with Uber’s in-house driver support CRM■ Ensured that Product teams at Uber had relevant data on the customer support load and top issues caused by their products, by creating Product Support role and team. Built collaborative feedback loop to ensure training and materials were developed prior to new product launches for scaled CX organization (1000s of agents globally).

San Francisco, California, Us

■ Managed GTM of Momentum Driver Rewards product, including launch communications,customer support infrastructure, third-party integrations and post-launch analytics, in collaboration with Product Marketing, Design, Data Science.■ Growth & operations consultant to high-growth and high-opportunity Middle East & Africa markets.

San Francisco, California, Us

■ Increased new user acquisition and gross bookings growth rate in DC market, by executing low-cost product strategy, first UberTAXI, then uberX. Achieved $100M ARR within 18 mos of launching.■ Launched Louisville, Uber's first KY market, and overseeing operations for the Kentucky Derby. Set trips & revenue records for the benchmark markets only 3 weeks after launch.■ Grew the Uber DC Operations & Logistics team from 5 to 16 full time employees and several contingent staff.

San Francisco, California, Us

Managed uberTAXI, Uber DC's first low cost product during its early stage growth.

Washington, District Of Columbia, Us

I served as a volunteer editor, editing contributors' submissions for clarity and conciseness, providing feedback for improvement. I also occasionally write about transportation, urban design and sustainability issues in the greater Washington, DC region.

Washington, Dc, Us

I served as the Program Administrator for the Veterans Transportation and Community Living Initiative, a $63 million discretionary grant program. I managed the solicitation, review and award of more than 80 projects, up to $2M each, in 38 states and 2 territories. I coordinated and managed the $1.7M technical assistance consortium to ensure the successful implementation of local projects. In 2012, my team received a 2012 Partnering for Excellence Award from Secretary of Transportation, Ray LaHood.As a member of the United We Ride team, I was responsible for various grant programs which enhance coordination amongst human services transportation programs across the federal government.

Washington, Dc, Us

Selected as a finalist in the Office of Personnel Management's prestigious post-graduate recruitment program. In addition to my regular duties, as a Fellow at the FTA, I served as a reviewer in the $600M TIGER 2 multi-modal discretionary grant program. I also managed the award of $1.5M in United We Ride State & Tribal grants.

Louisville, Ky, Us

Developed a Social Media Agency Policy and Social Media Marketing and Outreach Strategy.Communicated with customers by maintaining agency Twitter account (@ridetarc).Conducted planning analysis on viability of service extensions to existing business park.Worked with other transit agencies and TARC web developer to improve efficiency of posting and updating schedules and to increase usability of customer information on website.Conducted analysis and compiled monthly ridership reports.

Washington , Dc, Us

Research on best practices in marketing, branding, communications and outreach in new and existing transit projects around the world. Co-author of report "From Here to There: A creative guide to making public transport the way to go." Found here: https://wrirosscities.org/research/publication/here-thereDeveloped and tested Bus Rapid Transit system performance indicators for the Volvo Foundation Bus Rapid Transit Centre of Excellence.Contributed articles to TheCityFix.com, a blog about sustainable transport practices and advancements.

Lexington, Ky, Us

Coordinate tutoring schedules for 7 tutors & 200+ students. Develop various teaching materials, both on- and offline.

Morehead, Kentucky, Us

Conducted data collection, research and analysis for several Department of Homeland Security grants

Berlin, De

Converted Flash-based website into Typo-3 content management system. Translated and proofread corporate literature and project literature.

Lexington, Kentucky, Us

Provided campus tours for prospective students and their familiesHosted prospective students on overnight visitsRepresented Transylvania at community and alumni events and college fairs

Masters Of Public Administration, Public Policy Analysis

Ba, Math & Political Science, Political Science, Mathematics

Education record