Erik Throm, Realtor® Email & Phone Number

San Francisco, California, United States

Menlo Park, Ca

ALLIED UNIVERSAL SECURITY SERVICES, various locations | 2014 - PresentNational Learning & Development Manager (Facebook Headquarters, 2016 – Present)Responsible for officer training, officer compliance, monthly training, quarterly training and compliance for all Allied Universal annual training requirements. Plan, schedule and coordinate training required by Allied Universal and Facebook. Maintain a structured review and reporting system to monitor account management functions related to on the job training, re-training, specialized training, supervisor qualifications and account audits. Created and manage weekly officer recognition program. Created and manage the orientation program and field training program. Tracking metrics on a daily, weekly, monthly and quarterly basis to show progress and efficiency from resources such as learning management systems, internal databases, dashboards, Quip, Excel, CSV files, Tableau, Perspective, etc.Manage 6 American Red Cross CPR Instructors and 4 Field Training Officers. Project management and compliance tracking of various programs given to Account Managers and Shift Supervisors. Created and manage daily dashboard of our supervisor's productivity. Create and edit videos for training. Developed Learning Management System with Facebook internal tools to track over 1,000 employee's compliance & training. Perform weekly onsite training drill program management. Proficient with Microsoft Office Suite, Tableau, CCure, Perspective, Facebook internal tools, Allied Universal internal tools. Monitor employees for Facebook and Allied Universal requirements as part of California state requirements. Execute billing processes.

Facebook Menlo Park

Waukegan, Il

Duties included Receives 911 system emergency and non-emergency calls. Performs activities related to the processing of service requests including communications and dispatch, status monitoring, information development and communication. Provides information to the public and police. Maintains and types logs of police activities. Performs other police related duties as assigned. Operate various equipment such as computer aided dispatch (CAD), multi-line telephone system, multi-channel radio console, computer terminal, TTY/TDD, Microsoft Office and relate telecommunications equipment. While at Waukegan Police Department, was given sole responsibility of the following: Maintenance, inventory, issuing, troubleshooting, and updating of all portable and squad radios. Programming of all portable radios including Motorola HT1000, Motorola MT1000, Motorola XTS2500, Vertex. Purchasing products and service from various companies including Motorola, AT&T, Chicago Communications. Regularly test backup 911 system. Responsible for UPS Powervar battery backup system, generator and backup generator. Responsible for Police radio base, Police backup radio base, secondary Police radio base, Fire radio base, Fire backup radio base, national weather service radio, MABAS radios, QUAD1 radio, QUAD 4 radio. Responsible for, and access to, secure receiver/repeater locations. Establishing digital/analog interoperable communication between agencies during multi jurisdictional operations. Programming interoperable frequencies into all portable radios department wide. Responsible for complying with FCC narrowbanding standards for 2013. On call 24 hours a day for all above mentioned responsibilities.

Kenosha, Wi

Duties included Receives 911 system emergency and non-emergency calls. Performs activities related to the processing of service requests including communications and dispatch, status monitoring, information development and communication. Provides information to the public and police. Maintains and types logs of police activities. Performs other police related duties as assigned. Operate various equipment such as computer aided dispatch (CAD), multi-line telephone system, multi-channel radio console, computer terminal, TTY/TDD, Microsoft Office and related telecommunications equipment.