- Write articles and create content for an international music and lifestyle publication - Interview artists, producers, and industry professionals- Attend festivals and events as a journalist to provide coverage, conduct interview, and produce social content

- Assisted Machine Learning models to streamline risk inspection automation- Inspected submitted content to the local and international Prime Video catalog for policy violations- Demonstrated comprehension of Catalog Specialist SOPs by consistently meeting or exceeding SLAs, as well as performing quality audits on colleagues’ work- Assigned bi-weekly projects with expedited deadlines based on efficiency and accuracy of performance

- Partnered with marketing consultant group Splainers to edit and produce video projects for a multinational client- Used Adobe Premiere to edit and master informational highlight reel to develop further business prospects- Collaborated with other editors and animators on additional projects

Working and travelling abroad in Australia.

- Wrote social media copy and produced other media to grow and advocate for the T-Mobile audience by managing communities- Provided support for T-Mobile Tuesday, a customer loyalty program working with national advertisersIdentified and connected with customers, fans, and influencers to increase reach and engagement- Executed real-time social media campaigns during concerts, sporting events, device launches, and various Facebook live events

Only The Beat is sadly no longer online as a journalism outlet, but you can either see my portfolio or reach out for samples of my work.- Recruit, mentor, and manage a team of writers, editors, and social media coordinators for the west coast - Develop and produce media content; including filming, editing, and publishing video interviews - Organize and conduct interviews with musicians and producers through correspondence with PR and management teams - Coordinate with production companies/venues to facilitate contests and promotions that increase brand awareness and enthusiasm - Write, proofread, and schedule various articles, editorials, and interviews for publication on a music blog with a reach of 100,000 unique visitors per month

- Onboarded 200+ new accounts/contacts through webinars via WebEx/GoToMeeting, phone calls, and email to provide clients with the necessary skills to properly use their subscription and increase renewals- Communicated across departments to better serve business needs, customer retention, and overall efficiency; including acting as a department expert in Excel and assisting in the implementation of a new ticketing system- Ensured accounts were current, financial data was accurate, and decisions regarding compensation and promotions could be made accurately, by preparing and uploading over 300 customer HRIS databases- Maintained records and communication of account activity through Salesforce to better support customers’ needs, including detailing onboarding calls/requests