Erik Viafore Email & Phone Number

New York, NY, US

Seattle, WA, US

• Senior executive overseeing all technology facets for a fast-growing large consumer brand—building, scaling, and managing the IT systems needed to support the company's growth from $70M to over $1B in under 5 years.
• Promoted to VP-level role within a mere 4 months, following initial hire as Director of E-Commerce and Business Intelligence; currently direct the efforts of a 60-member global IT team across 5 countries
• Manage a $35M OpEx Budget and $10M CapEx Budget, making key decisions regarding IT investments and overseeing complex technology systems across all areas of the business including e-commerce, wholesale sales.
• Champion the use of digital transformation and automation solutions to enhance corporate speed, quality, and performance—replacing numerous manual or legal systems with state-of-the-art new technical solutions
• Architected and completed a major e-commerce platform change in <90 days that enabled over 400% growth over 4 years
• Implemented comprehensive PMO and IT Governance processes across the entire global enterprise to ensure consistency, compliance, and facilitate the management/execution of $10M+ in CAPEX projects annually

Seattle, WA, US

• Managed consulting projects through own firm, RedStar, as well as via a Principal Consultant affiliation with Affirma Consulting; scope of services offered includes executive-level business consulting, project.
• Sound Financial Services; Refined the company’s business processes, created change control methodologies, and developed a comprehensive business process manual to increase efficiency and standardization
• Large Regional Tribal Casino; Provided comprehensive project management expertise to CIOincluding handling the consolidation/reporting for all internal IT projects, developing best practices for establishing a new.
• National Money Lending Company; Worked with the Senior Executive Team (CEO, COO, CFO) to develop a process for measuring/monitoring technology project status and greatly improve internal efficiency
• Halosource; Retained by this global water purification technology developer to supply expertise in E-Commerce, Operations, Digital Marketing, and Retailhelping develop/launch their new Astrea Brand water filtration.
• Pocket Beverage; Hired to support an innovative project involving the development and market launch of a proprietary technology for condensing/packaging beer (and other beverages) in a way that they could be.

Mercer Island, WA, US

• Developed, led, and managed all aspects of this successful e-commerce/retail business including E-Commerce Operations, Omni-Channel/Brick and Mortar Operations, Digital and Print Marketing Functions, Product.
• Wore an extensive array of startup-related hats related to operations, business development, marketing, finance, sales, marketing, supplier management, distribution, and budgeting
• Developed a comprehensive marketing database and relationship marketing strategy
• Responsible for all aspects of website design including graphics, copy, shopping cart functionality, payment processing, and security—using secure server technology and an Apache/Linux configuration
• Grew the company to $6M+ in annual revenues, starting from an initial $3,000 investment, including the creation of three separate branded websites and an online sales portal through Amazon.com
• Achieved year-over-year growth rates in excess of 40% and grew the company ecosystem to encompass 800 suppliers/manufacturers and over distinct 80,000 products

Spring, TX, US

• Recruited as a “turnaround CIO” and tasked with rebuilding/restructuring Med Data’s IT organization in order to greatly improve its value to the business. Responsible for all aspects of Application Development, Voice &.
• Served as member of the Executive Management Team, working with the CEO, CFO, and departmental peers to set the strategic direction of the organization, review day-to-day operational and financial performance, and.
• Increased productivity over 50% via a total reorganization of the IT department, in addition to capturing $200K+ in annual recurring savings and an additional $400K+ in expenses by reining in “runaway” projects
• Led completion of over 115 major IT/Operations projects, increasing average on-time project completion rates from under 10% to over 91% by instituting a series of improved project management disciplines
• Managed all architecture/development activities related to the flagship software product, EDITS+
• Realized more than $200,000 in savings over three years via a revised Microsoft software licensing strategy

Seattle, WA, US

• Responsible for all aspects of IT and Operations within this pioneering online service provider—including oversight of the design, development, and management of the company’s Data Center and IT Infrastructure, as well.
• Member of the Executive Team, representing the “voice of operations” and providing input to the CEO, COO, and other top leaders into how the company could effectively deliver upon its strategic objectives
• Designed, architected and deployed three iterations of web service architecture to support iCopyright’s flagship product launch, as well as a subsequent transition to an Enterprise High Availability configuration
• Achieved 99.99% service availability in 15 mos. of web site operation—with zero hardware or OS failures
• Ensured 24x7x365 Network Operations support and designed/optimized all IT Help Desk processes
• Built a high-performing team of 25 staff and mentored/trained 5 management-level direct reports

Washington, DC, US

Washington, DC, US

Master Of Business Administration (M.B.A.), Dual Concentration In Finance And Marketing

Bachelor'S Degree, Economics And General Engineering