Erik Webb Email & Phone Number

Richmond, Va, Us

Providing engineering leadership fractional services and consulting engagements that provide support at the Director/VP level for growing tech organizations.Ideal client fits:- Small, fast-growing companies looking to grow from a single engineering team to multiple teams.- Coaching and mentoring new engineering managers to grow quickly and successfully.- Existing engineering organizations looking to scale and improve their talent and efficiency.

Spending lots of time with my family and exploring what’s next for my career.

Mountain View, Ca, Us

Drive Fitbit’s infrastructure integration with Google systems. Lead a global team of Cloud engineers supporting our current business-critical production Google Cloud environment while simultaneously developing fundamental building blocks between disparate cloud architectures. Technical ownership of container deployment platform, identity and access management, secrets storage, and other core services.Inherited existing team that had undergone several difficult manager transitions and focused on maintaining team performance, well-being, and professional and personal development. Succeeded with team promotions and finding multiple new roles for team members to explore stretch opportunities.

Mountain View, Ca, Us

Leading a team of 5 FTEs and 10+ software development contractors developing internal tools to improve the reliability and scalability of YouTube TV and YouTube Originals operations.Heavily focused on improving internal technical proficiency and eliminating tech debt wherever possible. Modernized entire organization's internal access management architecture, developed reusable Python libraries, and reduced noise from alerting systems.

Mountain View, Ca, Us

6-month rotation working as a Site Reliability Engineer in Google Cloud's Customer Reliability Engineering team, guiding customers to build reliable systems and providing customer experience visibility for internal product teams.Example projects included:- Led exercise across fitness tracking company's software teams to evaluate the risk of zonal failures on internal infrastructure. Performed tabletop exercises to identify weaknesses and provide specific recommendations to mitigate risk and improve redundancy.- Integration of internal metrics with Google Cloud support systems to provide proactive notifications to customers of potential issues.

Mountain View, Ca, Us

Customer-facing tech lead for multiple large customers migrating to Google Cloud. Drive adoption for customers in multi-year, high-spend commitments through Google Cloud architecture solutions matched to their unique technical requirements, focusing on open source technologies such as MySQL and Memcached.Example projects included:- Leading 18 month migration of fitness tracking company's infrastructure from legacy, physical datacenter to Google Cloud (mostly Compute Engine). Largely focused on 500+ TB, 200+ node MySQL cluster with accompanying Memcached cluster with realtime invalidation.- Custom development of Google Cloud Storage access management system for social media company written in Python to map Hadoop-based access model into Google Cloud IAM permissions.- Architected custom MySQL failover solution for fintech company to significantly reduce downtime for planned and unplanned outages, proposing both automated and low-touch implementation options.

Supported a team of 8 engineers ensuring the operational success of Tupperware, Facebook's internal container-based deployment platform. Lead internal incident (SEV) review process. Double team size within one year. Organize multiple user forum events, showcasing latest project developments and gathering feedback from internal users.Acted as technical lead of team developing external APIs, command-line tools and automation. Create team roadmaps, provide ongoing project support, and mentor partner team engineers as well as a new manager. Individual development of multiple Python projects including user configuration linting framework, SSH/SCP connection tool refactor, and release management overhaul.Bootstraped 2 new teams through recruiting efforts and onboarding plans. Work with partner managers to ensure sufficient Production Engineering support.

Boston, Ma, Us

Acquia Cloud is a continuous delivery cloud platform optimized to run Drupal websites, spanning 13,000+ AWS instances across 8 globally distributed regions, serving 10+ billion web requests monthly.Serve as Agile product owner and manager for 3 engineering teams, consisting of 15+ engineers worldwide, spanning HQ in Boston, US remote, APAC, and an offshore team in Hungary, building the Acquia Cloud hosting platform. Boosted team velocity by 150% within 9 months by instituting consistent Scrum practices and mentoring new Scrum Masters and engineers. Collectively improved morale leading to complete, 100% retention year-over-year including regaining previously departed, key Principal Engineer and onboarding of 6 offshore resources.Inherited monolithic, traditional architecture aligned with conventional Operations team built for 24x7, worldwide coverage. Established cross-functional platform team to continue feature development, while still improving platform quality and release cadence; also formed two DevOps-focused database and orchestration teams to revamp key platform components using best of breed, modern AWS-based solutions and following launch readiness plans to eliminate manual processes in all aspects of deployment and operation.‣ Ensure Acquia Cloud platform maintains highest levels of compliance including FedRAMP, PCI, and HIPAA standards.‣ Manage 15+ Jr and Sr Cloud Software Engineers globally, focusing on career progression and collaborating to shape product features that encourage growth within individual engineers.‣ Regularly meet with key customers to discuss platform capabilities and gather product feedback.‣ In-depth project to revitalize existing Atlassian Jira to match team's improved velocity and process.(Promoted from Engineering Manager, Jan 2016)

Boston, Ma, Us

Manage a team of 10+ architects and consultants, including Jr.-level Management, distributed throughout the East Coast. Tripled team size within one year, leading technical interview process and new hire forecasting through massive growth period.Develop and lead Infrastructure and Performance practice, including creating packaged offerings and providing mentorship to other consultants and pre-sales. Generated $250k+ annually in consulting engagements while ensuring NPS satisfaction rating of >97%.Provide extensive community exposure to Acquia and Drupal through 25+ online webinars and presentations at conferences and group meetups.(Promoted from Senior Technical Consultant, Aug 2013, and Technical Consultant, Feb 2012)

Atlanta, Georgia , Us

Architect VMware ESX multi-server installation to consolidate three student labs, replacing 100+ desktops, and all departmental servers using VMWare View, VMotion, and shared iSCSI storage. Lead development and architecture of network services including DNS, NAS via NFS/Samba, Nagios, Kerberos/LDAP/Active Directory integration, and Kickstart.

Armonk, New York, Ny, Us

Launched problem-ticketing tool used by IBM help desk in the Philippines to support 500+ support personnel throughout 4 continents during first 6 months. Additionally developed workflow management software for IBM’s Atlanta IT training support staff; written to document lifecycle of custom requested courses from 100+ international training partners, associated VMWare images, and day-to-day operations of technical staff.Both applications built using customized version of the PHP framework Code Igniter incorporating business logic of IT support group and IBM-specific internal services including LDAP and SSO in order to facilitate future application development.