Erik Williams Email & Phone Number

Houston, TX

• IT Systems Administrator
• Accountable for troubleshooting, configuration, maintenance, and operations of the company's hardware, applications, and systems.
• Ensure operating systems, hardware, software systems and procedures are updated to meet organizational needs
• Full support of operating systems including MacOS, Windows +
• Managed Company Email migration for over 10k employees to GMAIL affiliated DomainHelpDesk Admin
• Acted as escalation point for troubleshooting advanced network/systems issues; consistently earned 100% issue-resolution by providing excellent service to internal and external customers 24/7

Houston, Texas Area

• IT Project Manager
• Designed and Built IT infrastructure for startup JV between Parent Companies Edison Chouest Offshore and FMC Technologies
• Worked with contractors to properly layout cubicle floor plans, Training and Conference rooms
• Kept a rolling quarterly Budget forecast for IT expenditures
• Worked with project managers to ensure that offshore technology demands were met and exceededNetwork Architect
• Worked with UNISEA (Vessel Software Solutions Company) to properly integrate QHSE's Vessel Management Systems and replicate information back to shore based server.

Houston, Texas Area

Houston area field techs cover 15+ FedEx Office locations each. Our main goal is to keep all devices in the store functional. We prioritize our work first with the fedex shipping center, then the employee design workstations in order to meet outside business projects, computer rentals stations and finally customer facing printers and photo stations.*.

Houston, Texas Area

Allowed to cover all departments within BestBuy because of my technical knowledge in Electronics and previous Sales experience with RadioShack.Brought in to work as Customer Assistant catering to high end consumers, specifically for:* New Home Builds & Loft Style Apartments* International Sales with Latin & Portuguese Speaking customers* First Contact for.

Lufkin, TX

Performed quality controlled quarterly inventories. Maintained less than 5% shrink.Set store goals to consistently beat previous years profitability by more than 20%Held monthly one-on-one's with store employees in order to promote positive behavior patterns.Held weekly team meetings for company updates and merchandise allocations. By doing so my team.

Computer Engineering

Computer Science