Recreational and Competitive Acrobatics and Lyrical instructor/choreographer.

• Define, prioritize, and manage a steady backlog of work for teams within assigned circles• Act as voice of the end-user; understand and respond to customer feedback, ensuring needs and requirements are clearly defined and ensure each new request aligns to an OKR• Portfolio Management and Financial Management; annual budget planning, portfolio spend to plan, variance analysis, monthly reporting to stakeholders• Support the governance model; facilitate estimation meetings, obtain business approvals, monitor risks, and expedite change management• Optimize the flow of value by setting objectives and KPIs for business solutions• Lead large end to end strategic efforts as assigned• Work with Leaders across Personal Insurance to define resource requirements, look for opportunities for continuous improvement, prioritize work in queue, and discuss overall roadmap adjustments• Develop stakeholder communications and presentations, analyzing complex data and deriving valuable and relevant insights for compelling storytelling and to drive decision making

Instructor/Choreographer for recreational and competitive dance classes, as well as competitive solo dances. Areas of expertise include Lyrical, Hip Hop, Jazz and Acrobatics.

- Utilize BPMO tools and processes for project management - Manage numerous projects and client migrations from conception to implementation- Maintain effective relationships with clients- Serve as the subject matter expert on multiple platforms, applications, products and services- Make recommendations to appropriate application owners and steering committees- Demonstrate new tools and products to internal and external clients - Support Sales and Marketing with contract negotiations and amendments- Assist with training, coaching, monitoring workloads, and ensuring product turnaround times- Present quarterly reviews to internal and external clients- Revenue forecasting and business trend analysis- Research and solve complex problems- Participate in requirements gathering- Lead migrations, conversions and product launches- Create and maintain processes, documentation, databases and templates

2002-2004 AHL Hartford Wolf*Pack Cheer Squad2002-2003 AFL Mohegan Wolves Dance Team

- Scripted radio ads and distributed marketing material to promote venue events- Designed flyers, banners, and other signage for distribution and display- Managed the promotional and telemarketing staff- Organized marketing and promotions for concerts, fashion shows and sporting events- Edited website content - Coordinated direct mailings - Co-wrote press releases for local internet publications- Planned parties and promotional events for internal and external clients- Developed and executed theme nights, contests, and fundraisers

- Researched and contacted venues throughout CT and Western MA- Negotiated contracts with venue owners/managers- Analyzed venue demographics, peak periods, and traffic patterns - Recruited, interviewed, hired, trained and managed a team of 20 merchandisers- Scheduled weekly promotions with venue owners/managers- Executed weekly promotions- Monitored the merchandisers' progress at each promotion- Reported and analyzed results from promotions - Tracked incentives distributed at weekly promotions- Received shipments and provided inventory reports to headquarters