Solely responsible for program implementation and management of $3-4 million annual cleaning and floor care programs for multiple major retailers

Group business 10-74 room nights on peak. Focus on City of San Francisco, State of New York, and Central U.S as well as associations out of Northern California.Create relationships to provide a seamless process from initial sourcing through group departure.

Responsible for 3 facets of top-line revenue on a monthly basis; rooms revenue, food and beverage revenue, and venue rental. All programs I contract work with me as their sole contact throughout the process, from sourcing the venue through final billing after departure.2018 Super Elite Performer

Responsible for full planning and execution of programs from 10 people to 1500 people. Manage client's budget while maintaining a profit for the hotel. Develop concept, design, space flow, and F&B to provide a positive and memorable experience for all attendees. Proficient in organization of events including SKOs, User Group Meetings, Religious Conventions, Holiday Parties, Teambuilding, Life Sciences Roundtables, Town Hall Meetings, Gaming Conventions, and Board Meetings. 2015 Manager of the Quarter- 3rd Quarter2015 Hyatt Leadership Award Winner for the Americas2016 Hy-Achiever recipient

Responsible for on-site management of all Event Planners, Coordinators, and Key Contacts. Served as liaison between hotel and group to ensure seamless execution of events.

Spent a designated period of time learning the ins and outs of every department within the hotel, with longest concentration in Events. Produced renovation "Style Statement" to showcase and market the hotel's new vision.Day-of coordinator for over 10 Weddings and Holiday Parties

Shadowed managers in all departments with focus on Purchasing and Housekeeping. Covered shifts in Housekeeping on a weekly basis and managed daily orders and payments through Birchstreet.