Erin Coblenz Email & Phone Number

Langley, British Columbia, Canada

- Campus Claims Management (WCB)- Campus STD/LTD/ Medical Leave- Quarantine/Covid reporting and calls (expert)- Facilitator - Lunch & Learns, Processes Training- Monthly Newsletter - Organizing employee events- Wellness Initiatives/ advocate - Non Culpable Attendance- Backup for recruitment; orientation/onboarding, recruiting

Langley, Bc

Surrey, Bc

• Answering and redirecting phone calls as needed, and managed reception area• Inputting service calls & providing further communication with technicians as needed• Assist in accounts receivable duties• Consulting with executives on HR matters - Policies - Training manuals - Recruiting - Employee Handbook/ On-boarding

Surrey

• Industry and Organization Analysis• Made recommendations, and alternative options• Implemented plan set out, with change management, training and workshop needs• Detailed report. With supporting information, presented to key stakeholders

Surrey

• Answering and redirecting phone calls as needed, and managed reception area• Inputting service calls & providing further communication with technicians as needed• Responding to customer inquiries regard service calls and toner orders• General administrative and clerical work• Assist in accounts receivable duties

White Rock

Kitsilano

Kitsilano

• Involved in the hiring, training, discipline and daily coaching and motivation of staff• Lead restaurant training workshops and mentored trainers• Recruited staff to take on new roles and responsibilities• In charge of scheduling of all front of house staff (ranging from 36-75)• Managed purchasing and inventory control to ensure sufficient levels of high-quality product while eliminating waste• Provide customer support by resolving their complaints about service or food quality in person as well as over the phone• Respond to customer enquiries about booking large parties• Work on a daily basis to meet sales and labor projections and adjust as needed• Filed and updated paperwork for:- Employee files: new hire paperwork, benefits, WCB paperwork- Foodborne illness to Vancouver Health Board- Incident reports

Kitsilano

White Rock

Human Resources Management: Post Baccalaureate Diploma

- HR Information Technology and Data - Human Relations in Organizations - Employment Law - Recruitment and Selection - Occupational Health.

Bachelor Of Hotel And Resort Management, Business, Hospitality

Hospitality Management Program, Diploma