Erin Conley Email & Phone Number

Burt, Ny, Us

As an Escalation Specialist for the Revenue Recover Team of ACV Auctions I have:-Maintained a daily follow up on underpaid and unpaid Auctions -Facilitated reach outs to the clients through phone, email, or with the assistance of the Account Reps-Maintained 2-3 email inboxes for requests or questions both originating inside and outside the company-Managed sections of debt recovery -Collectively met quarterly goals/expectations as a Team

Brockport Ny

As a State Farm Customer Service Representative I:-Maintained the front circulation desk of the State Farm Location -Facilitated Payments for current and new customers-Maintained an active follow up for all Customers with unpaid bills -Took phone calls received for various policy questions or concerns-Assisted on advising Customers improvements or changed to policies-Reached out to encourage the option of Life Insurance to current customers -Wrote policies for Home and Auto Insurance

Rochester, New York Area

As an account associate for CGI communications, along with the help of my account manager, I:-Maintain a book of roughly 170 clients-Maintain clients online business reputation through various business listing updates for NAP consistency and new content flow along with reviews-Gain text and video reviews for clients to help their Google Business ranking -Discuss strategies with clients to further develop their SEO values and achieve a higher ranking through related search terms on businesses listing sites-Communicate with clients on a bi-monthly basis to keep the information up to date and assess any concerns with the help of my Account Manager

Rochester, New York Area

Promote three different radio stations at various eventsWorks with different companies to help promote their business as well as the radio stationSocialize with the general public to inform them of what we do and what we are promoting

Rochester, New York Area

Worked with staff for marketing/promotional events at Monte Alban in PenfieldGained knowledge regarding the business behind radioLearned how to work a board for a radio broadcastExperience in voice tracking for on air promotions

Brockport

Stock inventory on shelves Load various purchases for customers Assists customers when needed

Lockport/ Brockport

-Provided service to customers as needed throughout the store-Processed and displayed inventory-Operated a cash register with an average of $1000

Kenmore-Tonowanda Ny

-Watched over club members-Swim Instructor for children from three months old to thirteen years old-Maintained pool area -Provided first-aid when necessary

Bachelor'S Degree, Marketing, Communications, Graphic Design

Activities and Societies: -Brockport Club Ultimate Frisbee, Brockport Club Swim Team, Brockport DIII NCAA Swim Team (One year), Brockport.

High School Diploma

Activities and Societies: Varsity Womens Swim Team, Finance and Business Club, and Art Club