Erin Daniels Email and Phone Number

Content Creation and Management:Craft and execute a comprehensive content strategy for KNOW Women and KNOW Magazine, encompassing content identification, sourcing, and editorial calendar management.Write and edit all copy for social media, newsletters, website, and print publications, ensuring consistency in tone and style across all platforms.Create long-form and short-form content including digital articles, website and portal copy, magazine articles, newsletters, advertisements, social media copy, and event signage.Editorial and Design Oversight:Manage the editorial calendar and ensure the timely delivery of content.Design and layout KNOW Magazine using InDesign, creating visually appealing and engaging reading experiences.Oversee the sale of magazine advertisements, including designing advertisements per client requests.Research and Interviews:Conduct interviews for all cover stories in the magazine and write the corresponding articles.Develop and maintain strong relationships with high-achieving executives, CEOs, philanthropists, and industry leaders to secure high-quality content for KNOW Magazine.Social Media and Website Management:Plan, design, and write copy for the KNOW Women website and social media accounts.Manage corporate social media channels/groups, including content posting, conducting analytics, maintaining subscribers, and interacting with followers.Quality Control:Review all copy to correct any spelling, punctuation, or grammatical errors, adhering strictly to Associated Press Stylebook guidelines.

Designed and handcrafted original jewelry pieces while upholding high company standardsParticipated in an average of 4 monthly small business markets, festivals and social eventsDeveloped, designed, wrote, and edited all social media posts and campaigns while following current and upcoming trendsPlanned and implemented website design, functionality, and navigationManaged purchasing of jewelry supplies, marketing materials, and event suppliesMonitored and analyzed business expenses and revenueDeveloped a strong brand identity with the creation of our logo, colors, web design, typography, and messagingDeveloped and implement strategic business plans to achieve short-term and long-term goals

Collaborated with fellow executive team members on a weekly basis to ensure brand standards were consistently being exceededWeekly analyzed KPI reports to ensure company success and set goals for inquiries, assessments, enrollments and revenueManaged, scheduled, and confirmed all meetings for the executive teamReceived and tracked invoices and customer payments using a CRM systemUsed clear and professional communication to develop constructive relationships with clientsCreated marketing collateral to support sales efforts, including brochures, infographics, and social media content while following current trends to increase engagementCoordinated and lead training sessions for part-time team members to improve their skills and ensure high-quality service delivery

Contributed to company success by achieving and exceeding personal and company wide sales goals through comprehensive knowledge of store merchandise and food itemsResponsible for the efficient and accurate expedition of all guest transactions and ensured guest satisfaction throughout the processTrained new employees while focusing on enhancing their performance in restaurant operations, elevating customer service standards, and reinforcing our integral role within the San Diego Zoo Wildlife Alliance's preservation missionWorked at SDZWA from March 2017-May 2019 and November 2021-February 2022

Trained new employees on all restaurant policies and standards, ensuring they developed the skills to carry out all necessary duties on their ownMaintained the daily flow of the restaurant and kitchen by managing seating rotation, sections, and timingServed guests in an engaging and friendly manner by providing them with efficient and dedicated service

Provided general administrative support including mailing, scanning, copying, maintaining an electronic and hard copy filing systemAssisted bookkeeping with accounts payable and accounts receivable data entry and invoice generation using QuickBooksWrote, designed, and edited blogs, advertisements, and promotional posters and posted them on the company website and various social media outlets