- Website (Shopify) Management & Optimization - Leads product management meeting with developer - Website Redesign - Owns website roadmap, including new page builds, special projects, new components, site hygiene (back end maintenance) and testing- Internal process optimization & cross functional project management- Hot Jar & UX analysis to better understand user behavior & share out findings + recommend site changes- Manages daily website QA- Oversee and manage integrations between Shopify and various platforms- Executes & manages all site building & bugs including PDPs, PLP creation, homepage, navigation, etc.- Support in quarterly site user testing, setup & analysis- Analyzes website data and report on performance metrics on a weekly and monthly basis

Lauchlan is a B2B agency supporting global enterprise tech brands with digital strategy, demand and lead generation, partner marketing and content.

• Set up and managed over 300+ Optiva projects within first three months of being hired• Assists in rebrand for Heritage Store and Life Flo from start until completion in Early 2021• Runs quarterly, and on request, sales reports for updates and Brand Marketing meetings• Works cross-functionally with our creative team, photographer, operations team, planning, and manufacturing on Heritage Store's rebrand project to ensure deadlines and team objectives are being met • Builds and manages multiple tracking documents to keep the team up to speed on all current projects• Presented sales and packaging update and information for Brand's FY2020 New Product Development to CEO and team members

• Manage 90+ vendor relations • Monitor Open Order report daily and execute ASAP POs to fulfill customer back orders as quickly as possible• Maintain all PO due dates, and provide quick feedback to Customer Service regarding the status of inventory• Coordinate the maintenance all POs - status, ship dates, terms• Work with vendors, managers, vendor agreement managers, receivers and planners to resolve receiving and overstock issues• Provide analytical feedback to Merchandise Team and Planners regarding product trends and popularity• Monitor the site map to ensure coherent layout of product groups, sub categories, pricing and categories• Provide feedback to the Content Team on priorities and updates in images and copy• Assist with images and information gathering• Coordinate with Marketing/Promo to ensure merchandise is tied into promos and sales

• Works closely with the fashion and/or home teams to analyze the business by preparing information and reports for all merchandising meetings• Compiles and maintains accurate information within internal databases• Corresponds with vendors as needed on outstanding issues to ensure deadlines are met• Collaborates with the product development and design teams to coordinate processes• Acts as the point of contact for item information, production questions, etc.• Verifies catalog and website copy is accurate

» Supports Training Center Manager to accomplish all administrative, training, and logistics function. »Responsible for ordering and receiving any supplies, property accountability, assisting with travel, and training management functions as directed by the Training Center Manager.» Operates general office equipment including but not limited to: computer, phones and related media and information.

» Built a sustainable water treatment business in a rural village in Ghana.» Trained and empowered women entrepreneurs to run business.» Educated families about health, hygiene, and clean water.» Self-funded trip to Ghana through fund raising $3,000.