Erin Devine Email & Phone Number

Glasgow, Scotland, United Kingdom

- Provide support across all sales channels including online stores, mobile and apps for UK, US and EU markets. - Schedule and publish product/content updates via Shopify and other CMS. - Update products and collection information including tags, media, copy and other settings. - Schedule and publish discount codes, price markdowns, promotions, price changes etc.- Support team with merchandising products and collections. - Daily audit of all sales channels to ensure accuracy of information, including store’s merchandise, visual appeal and user experience – resolve or report errors via the appropriate channels. - Support and solve internal requests from the customer service team. - Manage the company’s email marketing inbox - handling direct inquiries regarding collaborations, partnerships and modelling opportunities. - Monitor customer feedback, reviews and ratings to identify areas of improvement.- Provide weekly product review reports and verbal feedback to managers on request.- Analyse on-site search performance to improve results and increase conversion rate.

Glasgow, Scotland, United Kingdom

- Responsible for all aspects of product publishing; ensuring products go live at the correct time with relevant data, enriching products with engaging copy and categorising all products appropriately- Work with Bigcommerce and software developers at Akeneo regularly to ensure a successful website launch and flag/discuss ways to solve any product-related issues online- Ensuring that product is appropriately merchandised for all content and marketing campaigns- The point of contact for customer services for any on-site product-related queries- Working with multiple concession brands to launch and optimise performance of their product on the M&Co site- Working cross-functionally to execute offers/promotions, events and seasonal trading strategies- Help to deliver insight to the wider business on visual merchandising testing, search and category performance

Glasgow, Scotland, United Kingdom

- Enriching, publishing and merchandising products promptly- Creating compelling copy for product and digital advertising - Liaise with buying teams to ensure product information is accurate with relevant attributes and metadata- Have a comprehensive knowledge of the company’s product range and department mix and collaborate with the buying team to keep informed of upcoming product categories and trends- Develop a full understanding of how product flows through in-house systems, content management systems and on-to-site- Resize and edit any images to meet website requirements- Work with SEO to create relevant category pages to capture trends and help convert sales opportunities- Work closely with all departments across the business to commercially merchandise products in line with content and marketing campaigns- Ensure navigation routes, content and searches deliver a successful customer journey and clear product discovery

Edinburgh, Scotland, United Kingdom

- Working with a small jewellery company to create and implement brand strategies, campaigns and advertising to drive business results- Conducting market research and developing effective marketing strategies- Creating content daily for the brand across different platforms including web, blog, email and social media (Instagram, Facebook)- Maintaining all social media accounts for the company- Community management and engaging with consumers online daily- Creating engaging copy and product descriptions to go live on the company site- Monitoring online analytics to analyse the performance of all marketing activities and campaigns to find new ways to increase customer engagement and drive sales- Providing monthly performance reports to management

Remote

- Working closely with the site editor to lead fashion coverage- A member of Fizzy Magazines international editorial team; collaborating with writers, stylists, photographers and artists- Creating high-performing written content surrounding up-and-coming designers, stylists, musicians, artists and more- Pitching, reporting, editing and publishing articles daily- Brainstorming concepts for viral content- Staying informed of the latest fashion trends and other related news- Ensuring published content is on-brand and accurate

Ba (Hons), International Fashion Branding, 2:1

Through my International Fashion Branding degree, I developed knowledge on both traditional and digital practices of the fashion industry..

Hnd, Retail Management, A

During my HND I developed skills and knowledge in areas including stock presentation, retail operations, customer care, fashion.