• Develop new positioning sourcing RFPs, increasing pipeline from 0 to 8 prospects in 18 months. • Revamp data hub website from ground up, correcting and organizing content to streamline process.• Collaborate with manager to analyze pipeline, source proposals, and run weekly sales team meetings.• As CRM trainer, overhaul salesforce tactics to modernize outdated processes, revolutionizing sales outreach. • Partner with Tech. Dept. to create national benefit platforms, ensuring priority status in brokerage selection.• Increase employee engagement and build team cohesion via local volunteer opportunities and staff social gatherings as Chair of Corporate Citizenship Committee.

• Oversaw hiring, onboarding, training, inventory, and scheduling for 4 sites, 4 managers, and 25+ employees.• Developed company handbook, new hire training, and HR procedures; planned and ran events to drive sales.• Leveraged excellent communication skills to ensure smooth relations between ownership, staff, vendors, and customers, improving staff retention and customer experience.