Erin Mcneill Email & Phone Number

Veradigm Formerly Koha Health

• Assisting the Director of Client Engagement in onboarding new clients and owning the complete implementation process to ensure a smooth and efficient transition as delegated by management
• Improving the client implementation process by helping with documentation of each phase of the project.
• Creating a project schedule with milestones and due dates, making sure the team has the tools to execute the project by holding weekly meetings, on the phone and/or in person, with the client and/or team to keep.
• Keeping up the morale of team members and building relationships with internal resources to develop a strong working unit and supporting their impact on the successful onboarding process when applicable
• Interacting with the client throughout the entire process to create a trusting relationship
• Being a point of contact for various working groups within the organization to continue the client relationship beyond the implementation process with an understanding of formal escalation and review processes

Merrimack, NH - Koha Health Formerly Known As PRL

-Co-lead a team of talented and motivated individuals-Chair of PRL's Diversity and Culture Council-Daily resolution of tasks involving ICD-10 and CPT issues, charge entry errors, and demographic and insurance information-General oversight of each team member's work plans, targets, projects, and initiatives-Development and implementation of operational.

Merrimack, NH - Koha Health Formerly Known As PRL

-Daily resolution of tasks involving ICD-10 and CPT issues, charge entry errors, and demographic and insurance information-Scrub claims for accuracy as received from clients-Comply with HIPAA regulations and safeguard PHI-Successfully navigate and operate multiple electronic medical records systems-Operate a proprietary computer system for billing.

Providence, Rhode Island, United States

 Bill high volume clients such as hospitals, doctor’s offices, and urgent care centers meticulously and efficiently Report ICD-10 codes for injuries and HCPCS codes for durable medical equipment for proper insurance billing Answer multiple-line phone systems and attend to patients’ inquiries Operate a proprietary computer system for billing, accessing.

Londonderry, NH

 Created and managed schedules for 100 caregivers and 80 clients Answered phones, managed filing, and completed administrative functions Established and maintained effective relationships with clients and families

Londonderry, NH

 Coordinated transportation from recovery yards to auction Aided customers in recovering repossessed vehicles using excellent customer service Entered accurate data for buyers, sellers, and banks on the condition of vehicles Communicated efficiently with car dealers and auto transporters Answered phones

Derry, NH

 Assisted customers in a friendly, professional manner Assisted pharmacists in duties ranging from prescription preparation, customer service, insurance verification, prescription processing, and clerical duties Worked as part of a team to maintain pharmacy flow

Salem, NH

 Followed teachers lesson plans in the education of levels Preschool through grade 12 Assisted in supporting and teaching special education students Educated children with multiple disabilities Took disciplinary action when warranted Interacted personally with students requiring one-on-one attention Reported on student actions and progress Carried.

Derry, NH

 Acted as first contact with patients and family members  Answered multiple-phone line system while maintaining schedules for a multi-physician practice Became fluent with HIPAA compliance and patient confidentiality regulations Scheduled procedures and appointments at medical centers or specialist offices Gained fluency in medical terminology.

Methuen, MA

 Acted as first contact with patients and family members  Answered and organized multiple phone lines while maintaining schedules for a multi-physician practice Became fluent with HIPAA compliance and patient confidentiality regulations Scheduled procedures and appointments at medical centers or specialist offices Gained fluency in medical.

Salem, NH

 Acted as first contact with patients and family members  Answered and organized multiple phone lines while maintaining schedules for a multi-physician practice Became fluent with HIPAA compliance and patient confidentiality regulations Scheduled procedures and appointments at medical centers or specialist offices Gained fluency in medical.

Associate Of Science - As, Medical Billing And Coding, 4.0 Gpa, Graduated Summa Cum Laude

High School Diploma

Activities and Societies: -Student Council Historian -Class Council Member -Peer Outreach Member