Promoted to Senior Stylist after only 3 months. Worked remotely meeting all expectations including the number of Fixes styled per hour. Learned new platforms and systems quickly. Wrote all notes to customers in a timely manner with zero grammar errors. Encouraged and mentored new stylists.

•Liaison with the College of Arts & Sciences•Instructor of record for undergraduate career and life planning class (CAS 4091)•Provide career counseling and career guidance to students and alumni•Critique and edit resumes, curriculum vitaes, cover letters, and personal statements•Conduct mock interviews with students and alumni providing feedback on interview and social skills•Give presentations to classrooms, students, alumni, faculty/staff, and employers on career related topics•Utilize CSO to run data reports, send mass e-mails, and survey students•Trained in career interest inventories and career assessment tools•Educated in career and job market trends

Responsible for 5 initiatives within the college including recruitment, retention, high school programs, International Services and the call center.•Supervised 14 employees within the department and effectively delegated, motivated, and trained•Evaluated employees on a bi-annual basis by completing forms and holding meetings to discuss strengths and areas of improvement•Utilized a positive discipline model for employee infractions, kept accurate records and held meetings as necessary•Prioritized college recruitment events both on and off campus, adhering to budget restrictions•Increased recruitment efforts in local high schools by 30% from previous years, tracked and analyzed progress, oversaw purchasing process of all promotional items•Established a recruitment program to specifically target local GED graduates•Increased retention rates by targeting specific groups of stop-outs and drop-outs through marketing efforts and student satisfaction surveys•Responsible for college wide customer service training as a retention effort•Increased enrollment numbers in the 5 different types of high school program offerings by 35% in one year through effective marketing and training of employees•Oversaw a new pilot program to recruit and retain international students utilizing a cohort program•Grew the college call center from 1 employee to 6, streamlined the process of transferring calls and set up a continuous training schedule•Built and maintained strong relationships with service area high school administrators, local business leaders and parents through various methods including PTA meetings and Chamber of Commerce events•Managed and organized the first on-campus orientation for students and parents by working closely with academic affairs, financial aid and external affairs•Oversaw the development of all orientation materials, activities, procedures and events

•Advised new students on their course requirements, college policies and procedures•Planned and carried out major recruitment events on campus including Senior Day, Career Shadow Days, Career Expos and Educator’s Day•Presented to potential students and parents at recruitment events in the community and high schools•Assisted in daily operations of the admissions office including student inquiries, processing of paperwork and applications•Utilized Banner student information system to create student files, generate admission letters, and make admission decisions•Coordinated the admissions and registration process for a limited space program of study by keeping accurate data on applicants and graduates•Developed and managed a grant budget of $75,000, prioritizing events and expenditures•Served on various committees including the Student Affairs Leadership Committee•Proctored college admission testing at local high schools and on campus, maintaining a secure testing environment following strict guidelines•Developed and administered every aspect of the Dual Enrollment program for high school students to earn college credit early including recruitment, registration, financial aid processing, books/supplies and graduation•Generated and analyzed reports on Dual Enrollment statistics and data•Designed a Dual Enrollment handbook and various brochures for recruitment purposes

•Advised students both individually and in group sessions on remaining degree requirements, course and major selection•Presented advisement material to new and transfer students at orientation, preview days and major selection fairs•Revised all office forms and developed new forms for internal and student use to streamline our processing and increase efficiency•Assisted with the undergraduate catalog revision each year•Supervised student assistants and coordinated work schedules to ensure adequate office coverage•Interviewed and hired student assistants•Trained all new employees including advisors and student assistants and maintained updated training materials•Prepared accurate and detailed graduation audits for over 500 students in assigned college•Coordinated graduation checkout each semester with the Registrar’s Office to ensure degree completion •Assisted with Banner student information system implementation and training•Evaluated and awarded transfer credit then processed student request forms•Implemented the BIS degree program by facilitating the approval process, planning council meetings, generating all approval or non-approval forms and letters•Instructor of record for freshman honor student orientation class (GSU 1010H)

•Managed a residential facility, eight staff members and 100 residents•Counseled, mediated and referred residents, overseeing all discipline actions•Developed and carried out residential wellness programs designed to education and engage students while building community•Implemented and supervised the successful and timely completion of daily operating procedures including front desk coverage and on-call duty•Maintained accurate records on furniture and equipment and notified facilities of any issues in the building which might affect the residents•Oversaw the opening and closing procedures for the building including room inspections and security walks•Coordinated room assignments and room change requests following strict guidelines