- Pull reports from SAP BusinessObjects BI Launchpad and create Excel spreadsheets and workbooks per clinics requests- Review reports with Excel pivot tables- Track denials and analyze the trends, issues, and progress monthly and communicate with our clients- Created registration and eligiblity manual and training 29 clinics in the reading of Epic's real time eligibility (RTE) resource- Create Excel workbooks documenting monthly charges, tracking code usage and denials, tracking insurance types billed, charge lag days, insurance and patient AR aging, credits, refunds and write offs- Create monthly incvoices for ourclients

- Subject matter expert partnered with engineering team to create cutting edge EHR and billing software- Collaborated with key stakeholders to expand Carbon Health from 5 clinics in the San Francisco Bay Area to 120+ nationwide- Led 4-member team of billing inquiry team- Sole decision maker regarding disposition of 50-80 weekly insurance settlement offers for all 120+ Carbon clinics nationwide- Fielded, prioritized, and delegated to direct reports issues reported by engineers, clinic personnel, customer service reps, and insurance companies

- Drove revenue increase of 37% bringing total earnings to $3 million in 2015 and further increased revenue each year thereafter- Brought current 5000+ delinquent patient accounts within 6 months- Streamlined and maintained full-cycle billing for up to 150 patients per day- Led a 5-member team and trained staff on updated ICD10 and CPT codes - Researched, implemented, and trained staff on software systems with EMR capabilities- Updated 20-year-old existing contracts for providers and business entity, negotiating rates, re-credentialing providers- Applied successfully for new insurance company contracts

- Streamlined and managed full-cycle medical billing for ~3000 office visits per month- Created tracking system, analyzed payment data, and filed appeals, staying current with changing laws regarding autism treatment- Proactively tracked upcoming termination of authorizations and applied for authorization extensions- Identified issues on denied claims and resubmitted for payment resolution

- Trained and supervised 3 direct reports in their billing of insurance companies for 50+ doctors - Full cycle reimbursement process management - Handled business entity updates for 50+ providers- Handled contracting with various insurance companies