Ensures that mortgage service eligibility in the secondary market is successful. Recruited for a diverse cross-functional team charged with seeking vendors for upskilling company staff’s technical and leadership skills.• Leads a team to ensure evolving regulatory requirements are met by clients joining and exiting the company.• Created a cross-functional team to slash labor time by 75% by implementing automated forms processes to replace previously used manual entry forms, as well as email automation through Excel for client notification efficiency.• Decreased turnaround time on mortgage approvals by creating a database which can use predetermined limits to automatically approve or notify another team to manually approve, decreasing approval time by 70%.• Consistently and strongly advocates for company diversity and inclusion initiatives for its employees.

Developed and executed strategies for members to use company’s products, increasing member engagement and product usage.• Co-led Women’s Employee Resource Group to enhance family leave benefits for women in the workplace and to introduce family leave for men employees through restructuring of leave time policies, resulting in positive employee survey results. • Conducted research on member needs as compared to the market, then created sales strategies for training personnel, resulting in doubled product sales.• Expertly analyzed large data sets for emerging trends among financial institutions and clients, developed reports that tracked metrics about client’s product usage relative to company goals.

Identified and resolved discrepancies in trade desk reports and predictive models using analysis and macro debugging to improve efficiency. • Proactively used financial models to estimate and verify the company's balance sheet, duration, and convexity profiles; reconciled differences between estimates and actual values to ensure accuracy.• Modeled investments purchased and debt issued in asset liability model to speed up processes and determine need for daily derivatives trades to maintain regulatory controls on company balance sheets.• Streamlined mortgage pricing reporting by converting to digital records, reducing operational and shipping costs of offsite storage.