Erin Jerke Email & Phone Number

Ensures proper support and development of Finance Operations as defined/required by Corporate, Management and Customers.Works with Managers, PM's and PO's to ensure that projects are properly prioritized and documented for development and implemented.Assist with program changes and enhancements making sure each project is properly documented.Reviews.

• Manage a team of Title Clerks and Title Coordinators
• Responsible for new team member onboarding, including interviewing, hiring, and training
• Manage ongoing employee development through motivating, coaching, recognizing, and rewarding team members
• Evaluate team member performance and provide feedback and coaching through employee goal setting, monthly one-on-one meetings, and annual reviews
• Create and update standard operating procedure documentation and training materials
• Perform daily and monthly supervisory accounting procedures and quality assurance checks

Mesa, Arizona, United States

• Managed a team of Title Clerks, Title Coordinators, and Arbitrations Specialists
• Handled new team member onboarding and ongoing employee development
• Delegated daily operations amongst team members and monitored and assisted through completion, escalated when necessary
• Performed daily accounting procedures and monthly quality assurance checks
• Prepared reports and analyzed data to assist in employee goal determination
• Identified operational issues and team member concerns and devised solutions

Mesa, Arizona, United States

• Completed arbitration process for arbitrated vehicles, including completing required documentation, coordinating dealer refund, and ordering transportation of the vehicle to the physical auction
• Liaison between the dealer and Toyota Financial Services throughout the arbitration process
• Backup for Accounting Clerk

Mesa, Arizona, United States

• Verified title information was accurate and in accordance with company guidelines and local laws
• Entered title information into the Title and Accounting system, notarized and signed off on titles

Rapid City, South Dakota, United States

• Implemented annual merchandise and marketing plans to promote and stimulate sales of Girl Scout merchandise
• Strategized with the Retail Operations Director to ensure the availability of adequate stock for troops and council events/activities, seasonal and special needs of customers

Rapid City, South Dakota, United States

• Coordinated summer camps, classes, and school year events
• Organized and managed booths at school events throughout the year to promote the office and office activities.

Bachelor Of Science (B.S.), Business Administration And Management

Associate Of Applied Science Degree, Business Administration

Associate Of Applied Science Degree, Computer Software Specialist