Erin Morgan Email and Phone Number

Elevating Higher Ed IT Leadership | Accomplished IT executive and strategist with a track record of engaging stakeholders, creating innovative IT solutions, and driving strategic planning initiatives. Empowers and mentors high-performing teams, transforming organizational goals into reality. Expert in incubating essential capabilities, optimizing processes, and managing multi-million dollar budgets. Delivers exceptional value through customer-centric service design using industry-standard frameworks.Improved organizational performance by 75% between Spring 2014 to Fall 2021 by identifying and implementing organizational culture improvement projects.Discovered valuable insights for IT strategic planning by conducting an annual customer satisfaction survey and facilitating six to ten technology trends focus groups. Realized $2 million in reinvestment opportunities using a shared governance process that enables cooperative management of a $40 million budget. Reduced staff effort on budget preparation by 12 weeks by introducing an IT financial management tool to automate time intensive budget and reporting activities.Improved new employees’ outcomes at 3 and 6 months by creating and introducing best-practice onboarding activities.