In my role as a Senior Implementation Manager at Mastery Logistics Systems, I act as a strategic partner for our clients, leveraging my expertise to optimize their workflows and drive positive change management. By understanding their unique business needs, I create tailored solutions that empower end users and drive continuous improvement. Through my efforts, I have helped clients achieve significant ROI gains and fostered a strong foundation for product enhancement.

I led strategic visibility initiatives across the organization by identifying key stakeholders, removing silos and effectively work across stream to lead project teams and decision makers to achieve an increase in freight visibility.Managing the build out, implementation and roll out of the GPS/ELD visibility structure, I developed the North American GPS/ELD visibility strategy. While seeing gaps in processes I worked to discover and build out solutions to repair gaps within the current process. Some of these included new external partnerships, carrier experiences, network alignment and bridging various opportunities. I am a skilled voice as I have the ability to bridge the gap between what our IT department understands and what our business needs. I can bring all parties together to help identify needs and requirements. I was previously responsible for setting standards and best practices for North America Surface Transportation Offices. Having the ability to drive measurable change in standardizations that support North America Surface Transportation strategies. Being seen as a leader within my organization, I was previously selected for Participation in the highly sought after Leadership Network Circle.

• Manage all aspects of a 264 unit apartment community including staffing, budget, maintenance, sales and marketing and more. • Promoted to manage an underperforming multi site community.• Conducted strategic site audit and operational plans analyzing competitive properties, current sales and marketing plans, unit analysis, staff analysis, and budget review.• Implemented new leasing procedures resulting in a reduction in bad debt, an improvement in overall occupancy and an attainment of budgeted financial goals resulting in an annual profit for the property’s owner. • Guide, challenge and manage an office staff of two, and a maintenance staff of three. • Build and maintain relationships with vendors and contacts within the St. Louis community by using business to business marketing.• Maintained a closing percentage of 69% compared to the company’s standard of 40%.