• Create and facilitate learning content centering diversity, belonging, inclusion, and equity work to 250+ program staff and program participants multiple times per year • Build and maintain relationships with school stakeholders to foster collaboration and a positive partnership • Track and analyze student engagement data on a weekly basis to safeguard the implementation of targeted academic and socio-emotional programming for over 300 students in grades 3-10 • Coach and consult Program Managers to effectively manage and develop full-time program participants over the course of a 10-month service year resulting in a 100% retention rate• Secured 100% recommitments and commitments to growth with 6 independent LAUSD school administrators across the South-Central Los Angeles community

Program Manager, Nava College Preparatory Academy and Thomas Jefferson High School• Led a team of 14 diverse AmeriCorps Members through 10 months of full-time service by providing consistent coaching, opportunities for growth, and designing accountability systems to ensure success• Built and maintained relationships with key stakeholders to strengthen partnerships at two Title-1 schools in South Central Los Angeles guaranteeing expansion of the Whole School, Whole Child service model and program fidelity• Collaborated with school administration teams to collect feedback and data surrounding school-specific needs to guarantee alignment of program priorities and school-based initiatives and goals • Collected, managed and analyzed data for 164 students to track growth and aid in the development of individualized intervention plans, and support strides towards reaching Impact Operating Goals• Successfully increased Partner Satisfaction Rates from 40 to 100 on a 100-point scale over the course of one year• Co-planned and built content for staff retreat for 75 City Year staff members focused on starting conversations about diversity, equity, inclusion and belonging in the organization • Active member of City Year Beloved Community Council providing counsel concerning equity, inclusion and belonging within the organization by sharing personal and shared experiences of City Year LA staff

Second Year AmeriCorps Member, Nava College Preparatory Academy, Los Angeles, CA • Co-lead a team of 9 AmeriCorps Members though 10 months of full time service at two historically underserved high schools with 75% graduation rates • Support Program Manager in ensuring a team of 9 AmeriCorps Members meet or exceed all goal metrics• Engage in consistent coaching conversations with AmeriCorps Members to provide feedback and encourage growth resulting in 88% agreeing or strongly agreeing that I have supported them in their service experience • Collaborate with Program Manager, School Transformation Facilitator, and School Counselor to conduct an Early Warning Indicator data review with partner teachers and AmeriCorps Members • Develop and maintain relationships with external stakeholders to ensure partnerships remain positive and effective• Plan and execute small group discussions and activities for students and adults centered around pertinent social justice issues

AmeriCorps Member, Nava College Preparatory Academy, Los Angeles, CA• Design and implement targeted ELA and math interventions for 11 9th graders to return to grade level performance • Collaborated on a diverse team of 15 to share best practices and create a positive learning environment for students • Selected as Evaluation Coordinator to manage time tracking and performance data for approximately 100 students enrolled in an after-school program• Co-facilitate student data presentations to identify trends, areas for improvement and create solutions • Facilitate frequent learning content about data-informed approaches to teammates • Collaborate with evaluation staff to measure progress and adjust approach to meet organization goals • Acted as near peer mentor for students, providing both socioemotional and academic support

• Managed and tracked contracts, schedules, and needs of approximately 300 lifeguards and 75 commercial pools• Answered and coordinated incoming and outgoing calls for five separate phone lines involving current and potential stakeholders• Facilitated onboarding and terminations for approximately 150 people per year• Negotiated contract information to prospective employees and clients• Streamlined payroll processing systems by building automated Excel tracking workbook • Built and maintained positive relationships with stakeholders

• Facilitated mindfulness workshops to diverse campus organizations over a four-month period • Developed research-based 60-minute presentation to be used for future peer education• Managed facility with a team of 9 to cultivate a safe, educational and productive environment for students and staff

• Provided guidance to students over a realm of topics ranging from transportation to daily living and housing needs• Resolved issues by listening to customer grievances and suggesting best known solutions• Offered support to Customer Service Representatives in the area of administrative duties

• Co-developed and oversaw an online survey via Amazon MechanicalTurk with more than 250 participants • Managed incoming data by organizing participant responses into coding documents and Qualtircs Survey Software• Trained and directed a team of 4 co-coders to execute accurate judgment based data analysis