Erin Mccool Email & Phone Number

Greater New York City Area

• Wellness vendor management • Created and managed a champion network of 1000 volunteer employees• Plan and oversee onsite and virtual wellness events• Preforms vendor summits and analysis• Implementation of new point solution vendors• Key member in online platform refresh/project management • Manages wellness mailbox• Processes allocations of all benefits invoicing• Supports wellness communications• Responsible for quarterly utilization data from all programs• Administrator of the employee phone program for retiree population

Greater New York City Area

• Responsible for review and editing of plan documents such as SPDs and SOCs • Streamlining interdepartmental invoicing processes and templates for Health & Welfare, Pension and Savings plans. • Administration and management of HSA funding process, in coordination with the HDHP• Manages Wellness events at locations across the country• Implemented virtual Wellness events for remote population• Responsible for medical escalations, including claims, denials and appeals• Contact for plan document review, concerning legal and or subrogation matters• Preforms system testing for Annual Enrollment

Greater New York City Area

● Responsible for all aspects of Benefits, reporting into and working directly with the VP and Global Head of HR.● Managed relationships with brokers, vendors and all levels of employees.● Annual plan reviews with brokers, open enrollment, recommendations for changes, acquisition integrations, audits and communications. ● Managed 401(k) enrollments, queries and relationship with broker● Administered frozen pension plan● Implemented executive benefit plans. Deferred compensation, Life and LTD● Interacted with Payroll for setup, file feeds with carriers, deductions and timely funding of plans. Using ADP Workforce Now● Administered medical HDHP plans, dental, vision, prescription plans and COBRA● Oversaw Life coverages, AD&D, FMLA, Workers Compensation, STD and LTD plans● Used excel to reconcile benefits bills, reviews error reports and audits all plans for accuracy.● Responsible for ensuring compliance of plan and processes. ● Administered wellness programs for all locations.● Main contact for all levels of employees with benefits questions and concerns. ● Filed and audited 5500s and all ACA reporting. ● Coordinated and managed other benefits offerings such as, voluntary discount programs, transit, FSA, EAP, gym and tuition reimbursement. ● Supported payroll, finance and HR with assistance in projects and reporting

● Oversaw identified HR positions including Benefits, HRIS, Employment Screening, Leave Administration and HR Administration● Managed Benefits including Benefits Renewal, Open Enrollment, 5500s. Affordable Care Act administration and compliance, as well as monitored federal and state legislative changes● Served as an escalation point in the handling and resolving of escalated issues related to Benefits, Leave, Employment Screening, HRIS, ACA and Administration● Supported the design and implementation of process improvements related to the benefits administration in conjunction with HRIS team● Coordinated with Sr. HR Director to set team priorities and utilize project management tools and practices to see initiatives to successful conclusion● Continually assessed programs and practices ensuring the organization is up to date and current with industry best practices.

● Managed all employee benefit programs including voluntary benefits, medical (PPO, HRA, HSA), dental, vision, FSA, EAP, short and long-term disability, workers compensation, life and accidental death, FMLA, 401(k) plans, and COBRA. ● Developed Leave tracking of all US employees. This includes harmonization of practices across legal entities as well as improved management of leave approval and tracking of all leave types (STD, FLA, FMLA). Included implementation of leave management vendor.● Daily communication with third party administrators, brokers, and benefit vendors.● Put forth high levels of customer service and of employee engagement, while improving internal processes and policies. For open enrollment, insuring excellent communication to employees about offerings, and optimize the US benefits to be as cost effective as possible to the employees while still providing flexible and comprehensive options.

• Responsible for the payment, and system maintenance of over 5000 W2 employees including Hires, Address Changes, Territory Transfers, Leave of Absences, Terminations, Vacation Time payout, Car Allowance Adjustments, Commuter benefits and Tax Location Changes, Bonuses, Severance, Merits.• Able to process bi-weekly, semi-monthly, monthly and weekly payrolls for employees across the United States.• Create ad-hoc items as needed - Vlookup items in excel to import information as needed, pivot tables, PowerPoint presentations.• Create manual checks as needed.• Completed training classes in ADP Payforce and RapidPay import/export functions.

• Responsible for design and distribution of all benefits communications to employees, this includes a bi-weekly live or webcast overview presentation provided for all levels (including high level executives) of newly hired employees and during open enrollment. • Provided customer service support to all levels of employees, over 10,500, via e-mail, phone, webinars and live presentations.• Utilized Microsoft Power Point to create presentations to present at new hire orientations and open enrollment for all levels of employees. • Trained new employees live and over the phone on systems and protocol for every day benefits functions. • Collaborated with vendors to schedules on-site meetings. Solely managed the voluntary benefits program by researching and communicating with companies to provide our company with corporate discounts and group insurance rates.• Tracked and managed employee medical, dental, vision, STD/LTD, FSA, retirement and COBRA benefits using ADP, Cigna, Aetna, EyeMed, Hartford and PeopleSoft web based software.• Supported all levels of employees daily with FMLA, NJ FLA and or leave of absence by phone and completing their disability paperwork, managing their progress from start to finish, and processing their benefit payments while they are out on leave of absence. • Assisted with implementing and completing a dependent audit with Ceridian for over 10,500 employees.

• Ranked highest in sales and clientele. • Worked closely with staff on developing sales and coaching program and employee development including product knowledge. Meeting held weekly for strategies to drive sales. • Responsible for daily operations including cash handling, opening and closing procedures, loss prevention, hiring and following through with the company polices. • In charge of all aspects of visual: Floor maps, floor sets, standards, replenishment, daily maintenance, window changes and updates. • Accountable for operational aspects such as logging damages, inventory, store communication, ordering supplies. Daily use of Microsoft Word, Excel, and Outlook.