Erin Simpson Email & Phone Number

Winchester, KY, US

• Provided status and feedback to the Vice President of Growth Operations, Associate & Candidate Care & Innovation and Middle office, as well as all stakeholders on key deliverables of multiple projects while ensuring.
• Ensured and facilitated the tools and templates for project management are utilized and kept current, and accurately reflect project status.
• Monitored and reported on project performance against objectives, ensuring… Show more
• Monitored and reported on project performance against objectives, ensuring adherence to Adecco project management standards.
• Identified opportunities for process improvements that support our target operating model and implemented initiatives and monitored the effectiveness of the change made.
• Provided subject matter expertise to various business units throughout transformation into the target operating model.

• Partnered with the Vice President of the Central Region and the Director of Delivery Operations to understand operational initiatives and actively assisted with the implementation of policy updates and procedures.
• Served the region as the dedicated operational support, assisting in complex problem solving and escalation as needed.
• Conducted initial new hire onboarding and training to ensure full understanding of branch standard operating procedures and processes to provide quality… Show more
• Conducted initial new hire onboarding and training to ensure full understanding of branch standard operating procedures and processes to provide quality service delivery to both clients and associates.
• Audited and analyzed data to identify areas of critical training gaps and operational inefficiencies. Once identified, formulated an action plan to coach, training plan to course correct and institute accountability.
• Provided consultation to regional leadership and field colleagues with an innovative approach to enhance their process thereby allowing them to improve the relationship with their clients and associates, increase.

Lexington, Kentucky Area

• Partnered with business line leadership to analyze areas of improvement opportunity from prior Ramp seasons, set and prioritize the goals of each workstream to deliver a successful Ramp in 2019.
• Collaborated with the work stream leaders hosting weekly calls to further define and measure the critical project milestones and deliverables to meet the overall Ramp project plan.
• Created the project schedule and conduct risk assessment for each deliverable.
• Partnered with multiple… Show more
• Partnered with multiple colleagues and spearheaded the development of a report that tracked client headcount requests, field performance and the pipeline of candidates so business leaders would have insight to on/off.
• Facilitated weekly calls with the Enterprise and Recruitment leadership team to discuss field locations tracking off target for upcoming week deliverable, analyze root cause, design and document a plan to address.

Lexington, Kentucky Area

• Collaborated with branch, region, and division management to ensure strategies for associate recruitment were developed based on market needs and trends.
• Provided customer support for client assisting in new implementations, pricing increases and overall improvement of service delivery.
• Developed effective and efficient processes to ensure client’s needs were met and their contractual obligations were fulfilled.
• Reviewed NPS scores and client feedback with Branch teams. Worked… Show more
• Reviewed NPS scores and client feedback with Branch teams. Worked directly with regional leadership and branch staff to create an action plan for improvement.
• Analyzed weekly and monthly reporting, including KPIs, financial results and performance to target. Partnered with the Regional VP to hold meetings to review individual branch performance, key areas for improvement and.

Lexington, KY

• Identified, analyzed, and developed desirable prospect accounts in the Central Kentucky area.
• Utilized Salesforce daily to track and plan all facets of the sales process. Because of continuously seeking new training and areas of underutilization, became subject matter expert and provided training to fellow.
• Assisted Account Executives with sales presentations, closing the deal and implementing new accounts.
• Managed and coached staff members to ensure optimum… Show more
• Managed and coached staff members to ensure optimum service levels were being met for both the client and associate.
• Provided developmental support to colleagues to maximize growth potential through training and goal setting.

Lexington, KY

• Prepared financial statements, performed forecasts and analyzed for all administrative and managerial functions.
• Maintained all accounting records and was responsible for the development, analysis and interpretation of statistical and accounting information.
• Evaluate all operating results in terms of costs, revenues, budgets and trends and reported those directly to the Board of Governors and sub-committees.
• Coordinated annual operating budget planning with department managers… Show more
• Coordinated annual operating budget planning with department managers and subsequently compiled a budget presentation for approval by the Budget Committee, Board of Governors and Membership.
• Effectively cut costs by 21%, overhauled the budget process, presented and maintained a balanced budget without an assessment to the membership in 3 years.

Lexington, KY

• Maintained employee files including but not limited to applications, status changes, performance appraisals, contracts and bonus agreements.
• Processed all payroll checks and maintained payroll reports.
• Acted as a resource for employees regarding health, dental, life and disability insurance, as well as 401K contributions.
• Assisted the Controller with month end closing and the processing of payroll taxes and quarterly tax returns.

Lexington, KY

• Clarified items on the menu, recommended items, as well as provided a guide through wine and alcoholic beverage menu that would best accompany each guests’ meal.
• Fulfilled the needs and special requests of each individual member and their families to further enhance their dining and overall experiences at the Club.
• Trained new service staff employees and promoted service standards.
• Assisted the bar manager with the monthly inventory process and finalize payroll records to be… Show more
• Assisted the bar manager with the monthly inventory process and finalize payroll records to be sent to the Controller.
• Supervised employees to ensure the Club is closed properly and prepared for the next day’s business. Show less

Bachelor’S Degree, Accounting

Bachelor’S Degree, Finance