•Managed business development efforts and established a Center of Excellence in the Northern Virginia niche market. Developed business and marketing plans for area of responsibility, to include the offering of expanded, full service solution packages. •Managed corporate memberships with all Chambers of Commerce, business affiliations, and community organizations within area of responsibility. Selected as the corporate representative for tradeshows and area corporate sponsored community events.•Managed corporate internet presence to ensure successful e-branding strategy, to include the corporate Facebook, LinkedIn, and FourSquare accounts. Managed and resolved customer concerns received through the call center, e-mails, or negative posting on Yelp or Angie's List.•Supervised emergency efforts on job sites to ensure employee safety, and continuity of operations during emergency situations.

•Project Manager responsible for scope, cost, and scheduling of all projects. Ensured 100% customer satisfaction rate on all projects. •Worked with clients to successfully market and promote their company through cost effective branding strategies to increase client sales, and promote a positive public perception. Collaborated with art and graphics designers to right -size and develop appropriate full service solutions for clients. These efforts provided sustainable growth opportunities for clients, and ensured both client and corporate repeat customers. •Served as the corporate "Ambassador" to the Prince William County Chamber of Commerce, and all corporate tradeshows and sponsored/unsponsored events. Managed corporate memberships with all Chambers of Commerce, business affiliations, and community organizations.•Researched, designed, and developed corporate e-branding strategies, and successfully technologies to increase corporate business, growth, and revenue. •Managed company front and back office operations to include inventory, materials and handling, and end of month financial closings.

•Met and gathered information from prospects to determine the type of apartment to meet the prospect’s needs, while using innovative sales techniques to close lease sales. (Closing ratio of 85%)•Developed and implemented an effective marketing plan through outreach to ensure traffic levels and community goals are achieved.•Prepared and maintained a file for each resident. This included ensuring all information was correct and updated on a regular basis from new move ins to renewing current residents annually (per tax credit laws).•Kept a 306 unit challenged property at a 96% occupied level or higher, with less than 5% exposure.•Took resident calls for service or other needs while forwarding to the appropriate staff members. •Promoted good resident relations through courteous and timely response to resident needs and concerns to insure resident retention and maintain occupancy.•Effectively passed secret shops (telephone, email, and full shops) with 95% or higher based scores•Strived to maintain our community’s reputation, curb appeal, and standard of living to meet the prospect’s needs, while using innovative sales techniques to close lease sales. (Closing ratio of 85%) traffic levels and community goals are achieved.•Effectively made sure all tenants information was correct and updated on a regular basis from new move in’s to renewing current resident’s annually renewal (per tax credit laws).•Scheduled and organized leasing appointments.•Presented the available rental units through personal tours and all vacant apartments were move in ready.•Maintained and stored guest cards safely.