Erin Oles

Erin Oles Email and Phone Number

SVP, Strategic Events at Salesforce @ Salesforce
San Francisco, CA
Erin Oles's Location
San Francisco Bay Area, United States, United States
About Erin Oles

Proven leader in hyper-growth, high pressure initiatives including global go-to-market product launches, brand experiences, event marketing, customer acquisition and sales enablement. Focused on creative problem-solving from vision mapping, through strategic development, launch and delivery. Proficient in digital innovation to drive incremental revenue via live streamed and in person brand experiences. Decision driver from executive buy-in, through fostering a high performance teams and influencing beyond authority.

Erin Oles's Current Company Details
Salesforce

Salesforce

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SVP, Strategic Events at Salesforce
San Francisco, CA
Website:
salesforce.com
Employees:
1
Erin Oles Work Experience Details
  • Salesforce
    Senior Vice President, Strategic Events
    Salesforce Aug 2023 - Present
    San Francisco, California, Us
  • Salesforce
    Vp, Brand Experiences And Events Marketing
    Salesforce Jul 2021 - Present
    San Francisco, California, Us
  • Salesforce
    Vp, Strategic Events
    Salesforce Sep 2022 - Aug 2023
    San Francisco, California, Us
  • Rodan + Fields
    Vice President, Events Marketing & Enablement Tools
    Rodan + Fields Jul 2020 - Jul 2021
    San Francisco, Ca, Us
    Executive sponsor for hybrid event strategy, delivery and success across global portfolio.• Responsible for R+F event strategy, delivery and success across global event portfolio, content development, budget management and achievement of revenue goals, across 80+ field marketing, product launch, virtual livestream, ongoing digital content, event technology and incentive events ranging from 50 – 60,000 in person and online attendees.• Responsible for the strategic vision, creation and delivery of R+F Virtual content platform and business plan, leading the team in content development, production, platform roadmap, vendor management, contingency planning, live broadcasting and field marketing calendar integration. • Strategic business owner for sales tools to enable the technical delivery of sales systems, feature enhancement roadmap, innovation delivery, marketing, education and user engagement. • Responsible for digital event pivot strategy without sacrificing business goals; adapt to post-Covid environment including team management, operational solutions as well as translation of strategic objectives to digital-first event portfolio.• Seamless delivery of event technology solutions to ensure brand right Consultant experiences from registration, to systems integrations, mobile applications, digital activations, social tool innovative, virtual event delivery, content streaming and more.• Monetize in person and digital event experiences via strategic pricing and demand generation strategy. Drive high attendee engagement and revenue conversion via integrated marketing plans across all channels, including targeted campaigns, influencer strategies, incentive design and social media trends.• Leads dynamic team of 20+ marketing professionals across 80+ annual field marketing, product launches, ongoing digital content, sales enablement tools and incentive events including structuring for growth, WFH efficiency, high morale and increasing ROI.
  • Rodan + Fields
    Vp Of Events Marketing
    Rodan + Fields Nov 2019 - Jun 2020
    San Francisco, Ca, Us
    Head of event strategy, delivery and success across global event portfolio. Responsible for the success of R+F Convention, a 15k+ in person and 40k+ online concurrent attendee experience. Leading marketing, pricing, content strategy, theme, keynote, livestream broadcast production, and experience design. Leads dynamic team of 20+ event marketing professionals across 80+ annual field marketing, product launch, and incentive events from 500 – 40k attendees including organizational restructuring optimized for growth, efficency and increased profitability.
  • Rodan + Fields
    Senior Director, Digital Events And Enablement
    Rodan + Fields Jan 2019 - Nov 2019
    San Francisco, Ca, Us
    Grew live-stream event channel into a commercialization tool to drive scalable GTM product launch channel, incremental revenue and sales enablement. Drove strategy and executive decision-making to solve complex business challenge, through launch of R+F Live, through activation of cross-functional partnership team. Responsible for live broadcast channel and content calendar to maximize product sales through engagement with integrated commerce and live product launch. Led team to drive operational efficiency, roadmap planning, budget management, content commercialization, production, and delivery aligned to sales calendar.
  • Rodan + Fields
    Director Events Marketing, Virtual
    Rodan + Fields Jan 2017 - Dec 2018
    San Francisco, Ca, Us
    Led invention of a patented live-stream tool to expand event reach from 10k to 60k+, including off-cycle new products launch delivering over $100M in incremental revenue. Drove cross-functional and best-in-class partnerships to translate vision into delivery. Met aggressive timelines and KPIs. Developed content and marketing plans to monetize channel and drive 10x ROI, expanded onsite event reach by 550% driving 60% share of sales revenue.
  • Rodan + Fields
    Sr Manager, Events Marketing
    Rodan + Fields Jan 2015 - Jan 2017
    San Francisco, Ca, Us
    Responsible for demand generation campaign and integration across event portfolio. Built team to delivery once-in-a-lifetime attendee experiences throughout rapid growth challenges.
  • Rodan + Fields
    Recognition And Incentive Event Program Manager
    Rodan + Fields Dec 2012 - Dec 2014
    San Francisco, Ca, Us
    Drove strategic design and execution across incentive events and recognition programs. Responsible for keynote content delivery, talent management and production for 10,000+ national conference.
  • Salesforce.Com
    Program Manager, Dreamforce
    Salesforce.Com Oct 2009 - Dec 2012
    San Francisco, California, Us
    Dreamforce, Program Manager• Launched Salesforce pilot program implementing the first outbound event calling team to promote Dreamforce; driving over 1100 paid registrations and more than 700K in registration revenue resulting in 300% ROI• Hire, train and manage a team of 6 inside Sales Representative Interns responsible for aprox. 350 daily outbound cold and warm calls, and provide professional development for all reps resulting in an 83% promotion rate.• Direct the strategic vision of the team, to evangelize the annual customer conference, generate registration revenue, and sell the value of attending from emerging small businesses to large enterprise customers. • Program manager for registration process including development of pricing and promotion discount strategy, managing AppStore quoting process, enterprise account strategic discounting, registration escalations, online registration demonstrations, development of FAQ and acted as a liaison for 3000+ sales team in customer registration• Produced sales training tools used to generate awareness and drive registration revenue including presentations to regional sales teams and business units, leveraged 62 Org to create target reports and interim registration dashboards, aided in creation of internal employee campaigns and spiffs, created training collateral including; email templates, talk tracks, onsite customers success playbook, objection handling tools and an online site for new hire on-boarding• Responsible for the launch of the Dreamforce ROI Calculator from initial ideation, through development, testing and roll out, including cross functional collaboration to identify customer success metrics, legal copy, IT development resources, and ROI formula creation and validationSr. Enterprise Business RepresentativeSales Representative
  • Grand Hyatt San Francisco
    Group Sales Manager
    Grand Hyatt San Francisco Jan 2008 - Aug 2009
    Group Sales Manager • Responsible for entire sales cycle from engagement of new prospects to close; maintained strong client relationships in various post contract account management activities• Prospected daily for new business though both cold calling and customer referralsBusiness Sales Travel Manager• Designed and implemented new promotions and incentives to reactivate dormant leisure and travel business, crafted marketing materials to drive corporate promotions and traveled to promote the hotel brand • Managed relationships with top corporate accounts through attention to detail and communication of specific client needs throughout all levels of hotel operations Corporate Management Trainee• Completed the 6 month Hyatt Corporate Management Training program with an emphasis in Sales; followed the completion of ongoing education in sales prospecting, negotiation and closing
  • Hyatt Hotels Corporation
    Corporate Management Sales Program
    Hyatt Hotels Corporation Jan 2008 - Aug 2008
    Chicago, Il, Us
    Completed a seven month training program which included a rotation through all departments within the hotel as well as an intensive four months in Sales specific training including: account management, prospecting, database management, revenue analytics, negotiating, basic sales skills, closing and brand development.
  • The San Diego International Sports Council
    Event Coordinator
    The San Diego International Sports Council Aug 2006 - Aug 2007
    • Coordinated the development and execution of large scale events of up to 1,000 guests including San Diego Chargers, Padres and SDISC board members
  • San Diego Business Journal
    Event Management Coordinator
    San Diego Business Journal Oct 2006 - Apr 2007
    San Diego, California, Us
    • Facilitated the creation and maintenance of internal event planning structure. The event planning arm I helped to create went on the host 15+ annual events.
  • Manchester Grand Hyatt
    Food & Beverage Intern
    Manchester Grand Hyatt Mar 2006 - Sep 2006
  • The Bohemian Club
    F&B Operations Management
    The Bohemian Club May 2001 - Aug 2005
    • Contacted, scheduled, trained and supervised over 60 servers for an annual 3-week summer event.

Erin Oles Skills

Salesforce.com Crm Account Management Event Management Event Planning Marketing Customer Service Social Media Training Cold Calling Public Speaking Hospitality Public Relations Hotels Social Media Marketing Hospitality Industry

Erin Oles Education Details

  • San Diego State University
    San Diego State University
    Hospitality And Tourism Management
  • San Diego State University
    San Diego State University
    Spanish Language

Frequently Asked Questions about Erin Oles

What company does Erin Oles work for?

Erin Oles works for Salesforce

What is Erin Oles's role at the current company?

Erin Oles's current role is SVP, Strategic Events at Salesforce.

What is Erin Oles's email address?

Erin Oles's email address is eb****@****lds.com

What schools did Erin Oles attend?

Erin Oles attended San Diego State University, San Diego State University.

What skills is Erin Oles known for?

Erin Oles has skills like Salesforce.com, Crm, Account Management, Event Management, Event Planning, Marketing, Customer Service, Social Media, Training, Cold Calling, Public Speaking, Hospitality.

Who are Erin Oles's colleagues?

Erin Oles's colleagues are Nick Hellbusch, Stijn Dejaeger, Derrick C., Hollie Suffield, Connor Laferriere, Felix Franke, Leslie Carbonnier.

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