Erin Ozer Email & Phone Number

Brossard, Quebec, Canada

• Sales & Client Engagement: Drove sales of Apple products through adept client interaction, offering tailored guidance and resolving inquiries to facilitate informed purchasing decisions.• Customer Support: Upheld superior service standards by delivering concise technical support and product education, instilling confidence and satisfaction among clientele.• Technical Consultancy & Training: Offered expert consultations and comprehensive training on Apple products, equipping customers with the skills and insights needed for optimal utilization and productivity.

Delson, Quebec, Canada

• Conducted thorough analysis of pool water samples, meticulously examining chemical composition and clarity. Produced detailed lab reports for clients, outlining step-by-step solutions to address any imbalances or issues identified during the analysis.• Proficiently diagnosed and resolved client concerns related to pool water quality, employing a combination of mechanical and chemical expertise. Identified root causes of water issues and implemented effective solutions, ensuring optimal pool performance and client satisfaction.• Managed stock inventory of pool chemicals and equipment, ensuring adequate supplies for client needs. Provided knowledgeable recommendations to clients on suitable products and accessories, driving sales and fostering long-term customer relationships.

Candiac, Quebec, Canada

• Provided customer service by assisting clients with inquiries, offering product recommendations, and addressing concerns.• Proficiently managed multitasking responsibilities including answering customer inquiries, processing online orders, coordinating with the team for packing and delivery.

Bachelor Of Fine Arts - Bfa, Graphic Design

Associate'S Degree, Digital Arts