Erin Pope Email and Phone Number

• Staffed, coached, delegated to, and managed both the network and telecommunications teams• Architected and managed enterprise network and telephony solutions• Provided network and/or telephony requirements and decisions for business area projects• Responsible for negotiating SLA/OLAs and managing relationships with critical vendors

•Designed and maintained the configuration of devices such as the Cisco Nexus 7000 series, ASA 5545X, and Catalyst 3750X to optimize the network infrastructure •Leveraged network protocols, such as BGP and OSPF, to create redundancy and failover capabilities •Consistently monitored the network to improve security utilizing tools such as Splunk or Solarwinds •Collaborated with stakeholders to collect and implemented user requirements for key business initiatives •Wrote and maintained network security policies and monitored compliance •Troubleshot all network issues and collaborated with other business units and outside vendors to solve complex issues

•Designed multiple network architectures with a multitude of capabilities, such as VHF/UHF voice, VoIP, failover, and video recording •Defined hardware and system requirements to meet customer needs •Designed, tested and troubleshot the configuration of Cisco Catalyst routers and switches, PIX and ASA firewalls, Juniper 2008 CTP devices, Dell R720 servers, as well as various other proprietary timing and encryption devices to create one complete cohesive network •Configured and tested devices with various protocols, such as IP, multicast, OSPF, RIP •Created documentation to reflect all necessary testing and configuration requirements to implement and validate the network design

•Researched numerous workflow based applications to find the optimal solution that fit the needs of the business. •Designed and implemented an end to end workflow and CRM to automate and streamline current processes

•Implemented new technology that achieves mobility in 2 warehouses for receiving, put away, 2 bin, and shipping, reducing operational costs by $240k - $490k annually•Created a process and tool to screen all Aero defects as well as provide visibility across the business unit•Created a tool using SQL to extrapolate critical data to provide visibility and cohesion amongst 17+ systems

•Maintained the network on the WPI campus and associated Worcester locations •Configured Juniper switches, aided in cable management, and installed equipment, such as Access Points

• Researched and analyzed the wind power industry and found potential areas that need improvement • Provided recommendations for investment to advance the wind power industry