Emerald One is a 100% Woman-Owned Small Business focused on closing the gap between IT strategy and execution. We specialize in leading organizations through digital transformation, turning leaders’ goals into accomplishments. Blending our proprietary Elements of Brilliance™ with proven strategies and tools for continuous measurement and improvement, we tailor every solution to our executive clients' needs, leadership style, and organizational culture to drive success and sustainability.As a communications analyst with Emerald One, I utilize my communication expertise and passion for creating positive change to support Emerald One’s corporate marketing and social media strategies and activities. In supporting Emerald One’s clients, I bring my communications and editorial expertise to the Strategy Division within the Department of Veterans Affairs Office of the Chief Technology Officer (OCTO), supporting a small team in creating measurable, progress-focused initiatives including: • Launch of Office of Information & Technology (OIT)’s Objective and Key Results (OKR) • Launch and sustainment of the Digital Transformation portal • Communications quality control and peer review • Communications content creation

- Pulled data reports from the company database and then audited the information for accuracy - Created and organized informational packets for mass mailings- Assisted the Marketing Department by updating client-facing materials and templates as needed and sending mass communications- Sent time sensitive correspondence via email and fax to clients and healthcare carriers- Processed monthly invoicing and coverage terminations- Updated departmental instructional materials- Answered the office phone and directed calls

Customer service, sales, stocking, cash handling, ordering, running errands, opening and closing the store, averaging 20 hours per week to fund my education

- Wrote small pieces for multiple issues, matching formatting style and tone of magazine- Contacted subjects for interviews/inquiries via phone and email- Edited and proofread write-ups according to AP style- Conducted research for magazine directories and local event listings- Fact-checked information- Attended brainstorming meetings, subject interviews, and photo shootsSee clips at: https://erin93blog.wordpress.com/

Created and maintained filing systems for teaching materials; create documents on Word; clerical duties as needed; ran errands