Demonstrate leadership skills by ensuring staff complete tasks as required, assisting staff with duties and providing solutions to any arising issues that may have occurManage dining and catering operations Assisted with planning and executing a three-day training program for 40+ employeesAssisted with the completion of employee reviews and candidate interviews for the front of house team Assisted with a variety of administrative tasks some of which include inventory, job fairs, invoices, and daily balance sheets

Ensured all staff were holding customer service to a high standardTrained new employees on how to complete daily tasks resulting in effective customer service Ensured all aspects surrounding daily operations were complete and balanced at the end of each day

Managed large groups quickly and efficiently through attentive service and precise order takingMaintained a fine dining atmosphere and handled guest complaints and requests quickly

Responded to customers in an attentive manner while working in a busy retail environment

Collaborated with fellow colleagues to provide effective lessons and instructions to children between the ages of 3 and 5