Erin Pueschner Email & Phone Number

United States

Madison, Wisconsin, United States

-Reviews loan applications for completeness and accuracy, resulting in error-free loan closings.-Performs basic office tasks such as: filing, scanning, and working various office equipment and desktop applications.-Communicates with other lenders and underwriters to address customers' lending questions, resulting in improved loan quality.

Madison, Wisconsin, United States

-Interacts with members daily while maintaining a friendly demeanor and educating members on current products and promotions.-Trains newer tellers on the expectations of the position with a great emphasis on accuracy leading to successful transactions.-Manages branch vault to include daily balancing, maintaining accurate transactions between the vault and other tellers, selling and ordering currency to set expectations, all while maintaing an organized vault.

Fitchburg, Wisconsin, United States

-Oversaw and trained 10 new associates in various departments, teaching successful sales techniques and excellent customer service from personal experience reaching the highest sales numbers across departments.-Prospected and cultivated positive relationships, thus creating returning customers and driving sales to meet goals and exceed expectations.-Assumed a leadership role in the absence of a supervisor and ensured optimal operations and procedures. -Informed new employees on Target credit card details ensuring accurate answers to any customer questions.

Oshkosh, Wisconsin, United States

-Maintained a high level of internal and external client service orientation while providing excellent customer service.-Followed corporate guidelines and best practices while also personalizing pitches to maximize sales opportunities and ensure positive customer experiences. -Taught new employees various cash handling procedures, including lottery and safe drops, as well as opening and closing duties at the register.-Organized hundreds of customer transaction receipts on a daily basis ensuring proper filing in a timely manner.-Informed and sold customers on Kwik Rewards program.