- Lead collaborative industry group of 100+ wineries focused on Napa Valley Hospitality and DTC initiatives.- Attend monthly board meetings, moderate general meetings, and collaborate with key industry stakeholders such as the Napa Valley Vintners trade association and the California Department of Alcoholic Beverage Control (ABC).- Foster communication, cooperation, and knowledge sharing among professionals in a collaborative setting.- Promote Napa Valley and member wineries as premier wine destinations.- Successfully maintain a platform that elevates hospitality standards and emphasizes collaboration, concrete deliverables, problem-solving, and strategies for DTC growth.-Focus on member retention and engagement

My role is critical to driving traffic and the development of meaningful relationships with key stakeholders and private client management. I serve as the singular point person for our many guests and referral partners, creating ease of conversion while driving revenue across brands within the LWE portfolio.

Responsible for building meaningful, long-lasting relationships based on a shared passion for amazing wine, agricultural stewardship, authentic hospitality, and humble luxury.

My role is to provide personalized, award-winning service to ensure guests have everything they need from point of booking to their flight home. These requests may include arranging transportation, scheduling personalize winery tours, booking dining reservations, organizing off property excursions, and any ad hoc request that will make their stay more comfortable or convenient. I strive to individually tailor each itinerary, and curate meaningful experiences with memories that will last a lifetime.

• Maintained department calendar to ensure successful execution of cultural and academic events• Served as assistant for 20+ faculty members each semester, providing assistance with logistics for classes, guest lectures, field excursions, international study tours, and special events• Designed travel itineraries and led over 200 students on academic tours and adventure trips throughout Europe

• Provided administrative support to staff including event preparation, office supply procurement, answering phones, receiving guests, and ad hoc inquiries• Ensured proper processing for all faculty and staff reimbursements• Managed mail distribution to office and all business departments

• Managed and maintained schedule of co-working space for employees• Integrated social media with other promotional activities to endorse various events• Coordinated logistics for internal events as well as external space rentals and conferences

As my first job, I feel I gained a fair amount of exposure to the operations and logistics behind sustaining a successful retail store. In my time there, I:-Served customers by guiding through store, answering product inquiries, and placing special orders-Managed cash register to process all customer transactions-Processed incoming inventory and ensured each product was accurately priced-Implemented display changes to market new items throughout store