Erin Semcken Email & Phone Number

Boston, Ma, Us

Boston, Ma, Us

Digitized and enhanced remote onboarding processes.Developed and implemented role guides for all positions, supporting corporate succession planning and employee career progression. Collaborated with department leads to ensure L&D initiatives supported employee engagement, goal-setting, and performance management.Designed and conducted a leadership and manager training program, creating associated job aids and resources to build leadership skills and drive organizational success.

Remote

Worked cross-functionally and interdepartmentally with peers and other departments to help align processes and to establish and maintain requirements for quality, scaleability, and consistency of training materials across projects. Worked with SME’s to create interactive self-paced e-learning modules for distribution through LMS.Developed interactive and engaging instructor-led training decks and micro-learnings utilizing adult learning concepts and led virtual sessions via Zoom, MS Teams and Google Meet. Reviewed, enhanced and streamlined onboarding curriculum leading to increased engagement and reduction in overall time spent onboarding new employees.

Remote

Remotely managed a Team of approximately 30 Mentors and 5 Supervisors and assisted them in providing guidance to staff on the organizations compliance policies and programs through employee wide training ILT’s, job aids, RAQ’s, one on one sessions, micro-learnings and small group training sessions.Contributed to the design and protocol discussions for use of the CRM (Salesforce).Remotely coordinated the onboarding of over 500 new employees and crafted onboarding plans, logistics, and content development and delivery for new hire orientations.Developed and implemented process flows for managing training session requests, sign up, delivery, assessment and feedback and combined and tracked program metrics using various programs such as Sharepoint and Power BI. Managed a working group that conducted random monitoring of employee phone calls and records for quality assurance purposes and assisted with employee relations and escalation of privacy and confidentiality related issues to human resources when necessary. Collaborated with leadership to identify gaps in training and to help promote and encourage engagement, equity and inclusion in all training offerings.

Plymouth, Ma

Upright Law is a service of Allen Chern Law and is dedicated to helping regular people get out of debt.

Plymouth County, Massachusetts, United States

Massachusetts

Law firm specializing in Bankruptcy,Small Business & Non Profit Formation, and Real Estate including Short Sale representation.

Plymouth, Ma

Buyers Brokers Only, LLC exclusively represents home buyers, providing honest, competent, professional and responsive buyer agent services in Massachusetts and New Hampshire. In addition to being exclusive buyer agents, every one of the real estate brokers at Buyers Brokers Only, LLC also is a licensed attorney.

Law Clerk to Justices of Massachusetts Superior Court

Developed, administered, and maintained a company-wide corporate compliance training program based on federal and international regulations and established supportive program policies, procedures.Created and delivered compliance related training courses and supportive materials as applicable to employee positions. Developed and managed a digital corporate-wide training database (LMS).

Designed, developed, and delivered classroom and online-based training for new hires and seasoned employees on basic and advanced compliance related topics and systems. Improved and automated the documentation and training processes by identifying process workflows and designing and validating an in-house training tracking and notification tool.Created and headed a cross-functional training committee in order to develop employee training curricula and developed and delivered training related metrics.Applied for and received a state-funded training grant (Workforce Training Fund) to support employee development training ($275,000). Executed the training contract and administered the fund expenditure and reimbursement process.Worked on the RFP for a corporate wide training database (LMS) including executing system validation and change controls, developing templates, and writing database procedures.

Participated in a customer service pilot program for the product Zevalin (radioiummunotherapy), which included developing the service model, liaising with sales, legal, and regulatory, and creating training materials.Worked on the development, structure, and functionality of the Biogen Idec Resource and Information Network, which included developing search capabilities, writing test scripts, creating document submission standards, and updating and maintaining content.Trained new hires on topics such as sales and marketing regulations, contracts with service partners, and drug reimbursement programs.Handled calls to customer service from patients, caregivers and healthcare professionals related to product reimbursement concerns and financial assistance programs.

J.D., Law

Bachelor Of Science (B.S.), Chemical Engineering