Erin Sinclair Email & Phone Number

Victoria, British Columbia, Canada

Victoria, British Columbia, Canada

Victoria, British Columbia, Canada

Port Renfrew, British Columbia, Canada

Victoria, British Columbia, Canada

• Coordinated guest experience with hotel departments ensuring professional, friendly, and engaging service resulting in positive TripAdvisor feedback, and returning short and long-term guests.
• Increased hotel occupancy and revenue through offering positive and enthusiastic service while having full knowledge of hotel amenities, rates, and special promotions in reservations department.

Smithers, British Columbia, Canada

• Exceeded baseline planting expectations through self-motivation and goal setting in all weather/terrain conditions, completed contracts on time while maintaining tree quality; demonstrated perseverance.

Hamilton, Ontario

• Maintained the integrity of the Faculty Club when training new employees to ensure service standards were met and health and safety regulations were followed

Jasper, Alberta, Canada

• Upheld expectations of a luxury lodge within Canada’s largest national park in the Canadian Rockies.
• Sold and up-sold products through having full knowledge of promotions while offering professional, friendly, and engaging service resulting in increased daily sales and exceeded service standards.
• Reconciled cash and maintained accurate daily inventory and daily sales reports using detail orientation.

Master Of Arts - Ma, Tourism And Travel Services Management

Bachelor Of Commerce - Bcom, Marketing

Activities and Societies: Fourth Year Commerce Representative April 2016 – April 2017 DeGroote Commerce Society, McMaster University.