Erin Singleton Email & Phone Number

Redding, CT, US

New York, New York, United States

Redding, Connecticut, United States

Brookfield, Connecticut, United States

Serve as a resource for the Banking Centers to increase profitability through sound operations and driving sales. Develop a monthly newsletter for the Customer Service Representatives to facilitate shared sales and community information among personnel without access to company email. Organize and host a quarterly awards breakfast for top Customer Service.

Manage daily operations of the branch. Complete monthly reports and organize retention of branch records in accordance with auditing guidelines. Assist customers with account and lending needs as well as research and correct any problems with their accounts. Assist Banking Center Manager with interviewing prospective employees, coaching, developing, and.

Greet customers, assist them in opening accounts, and cross sell other bank products and services. Cross train Banking Center employees on Banking Center duties such as ATM balancing, running the vault, cash advances, savings bonds, and the steps to properly open and close accounts.

Greet customers and perform transactions. Provide excellent customer service by suggesting other products and services to meet the customers financial needs. Balance a cash drawer and keep it counted down within policy guidelines.