Erin Smith Email & Phone Number

London, United Kingdom, And Dubai -- Global Responsibility

As Vice President of Global Sales Specialist and Business Development at Misys (now Finastra, a Vista Equity Partners Portfolio Company), I led the go-to-market strategy, business development, and solution sales for Misys' core banking, global risk management, lending, and transaction banking lines of business. I collaborated with regional sales teams, product management, marketing, partners, and professional services to achieve key metrics, including license revenue sales, pipeline growth, EBITDA, and market penetration. My ability to take complex solutions to clients in an easy-to-understand manner resulted in successful sales, and I was awarded for my leadership and results.

Nairobi, Kenya

As Managing Director of Misys Africa, I was responsible for all aspects of Misys's business within the Sub-Sahara region. I led a team of high-performing sales executives who consistently overachieved their targets and attended Diamond Club. During my tenure, I grew Misys' software revenue by over 60% in three years and increased the profit margin by over 15% year on year. My experience in every major African financial services market, combined with my leadership skills, business development acumen, and people management, made me a valuable asset to Misys, which was owned by Vista Equity Partners.

London, United Kingdom

As a Managing Director at British Telecom's Global Business, I oversaw several large-scale international projects that generated significant revenue for the company. One of the most notable was a £800 million capital budget prioritization initiative, which involved introducing new global products and consolidating networks and systems to improve efficiency and reduce full-time equivalent (FTE) costs.I also led the final phase of the global MPLS network roll-out and established a profitable ICT professional services organization that grew from 2% to 22%. Under my leadership, the organization was transformed from a back-office IT provider to a customer-facing complex contract solution design and delivery organization.Overall, my role at British Telecom required collaboration with regional sales teams, product management, marketing, partners, and professional services. Some of my key metrics of success included license revenue sales, pipeline growth, EBITDA, and market penetration.

Washington D.C. Metro Area

As President and Board Member of Digital Focus, I was hired to and responsible for transforming the company from a bankrupted web design and engineering firm into a client-focused professional services organization offering agile consulting and web application development services. Under myleadership, the company grew 450% from an unprofitable business to a highly profitable (22% EBITDA) business consultancy in just 28 months. With my team, we oversaw the successful sale, integration, and migration of Digital Focus’ business from two initial VC investors to Command Information venture capitalist’s The Carlyle Group and Novak Biddle. Some of the notable clients you worked with include MCI, Nextel, AT&T Wireless, Verizon Wireless, ILEC, AOL, Fannie Mae, Freddie Mac, and GM.

Global

At AMS (now CGI), I held multiple roles including Client Partner, Senior Principal, Principal, and Consultant. You were responsible for all client engagement and execution for business and IT projects within the telecommunication sector focusing on strategy, operations, CRM, BPO, credit risk management, billing, web services, application development, data warehousing, business intelligence, and custom solutions. You developed and led business solution projects for clients, including strategic management-consulting engagements ($400,000) to large-scale solution (network, OSS, BSS) implementations ($250 million). I was responsible for a client portfolio ($90 million) that serviced Fortune 50 companies in the telecom, financial services, and high tech industries. During my tenure I was engaged as a management consultant in the areas of change leadership, business strategy, organizational transformation, business process redesign, customer segmentation and analytics, strategic planning, and enterprise architecture in the business segments of financial services, telecommunications, and technology. Some of the notable clients include Ameritech, SBC, AT&T, MCI, Orange, Pacific Bell, Nextel, Bank of America, AMEX, and Chicago Trust.

Washington D.C. Metro Area

As a Senior Financial Analyst and Operations Analyst at the Federal Deposit Insurance Corporation (FDIC), you drafted policies, legislation, and regulatory rules for the preservation of financial health for financial institutions. You worked with business interest groups (e.g., American Bankers Association) to ensure the views of the financial institutions were represented in the Government. You built econometric risk models to assess the healthiness of some of the US’ largest financial institutions and conducted quarterly analysis on the risks to the FDIC insurance fund. As an Operations Analyst, you managed the merger and acquisition of 12 insolvent savings & loans institutions with assets ranging from $5 million to $4 billion during the savings & loan crisis. You provided research analysis and authored position papers on the savings and loan crisis to US Congress, OMB, and the Executive Branch. You collaborated across multiple government agencies (FDIC, Treasury, Federal Reserve, OCC, OTS) to ensure consistent public policy and legislative agenda for the rebuild of financial institution regulation.

Social Impact, Strategy, Masters

Ms, Management Of Information Technology

Innovation, Technology, Entrepreneurship

Graduate Certificate, Organizational Design & Change Management

Bs, Mis