Erin Taylor

Erin Taylor Email and Phone Number

Senior Business Specialist - Telstra Retail and Regional @ Telstra
Sydney, NSW, AU
Erin Taylor's Location
Sydney, New South Wales, Australia, Australia
About Erin Taylor

I am currently on secondment as the Retail Area General Manager for TRR within Telstra.My roles involves leading a team of Area Managers to deliver on business objectives whilst putting Customer Experience at the forefront of everything we do. This includes:➡️ Creating a desirable and feedback-rich place of work➡️ Nurturing and developing talent for internal progression➡️ Utilising customer feedback to continuously improve our service➡️ Providing strategic leadership for our retail store networkPeople, people, people. Whether it is my team or our customers, I love interacting and making people feel good. I describe myself as a passionate and empathetic leader with personal development as a priority for all of the teams I work with.Please feel free to send me a connection requestion. I am always keen to build out my professional network.

Erin Taylor's Current Company Details
Telstra

Telstra

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Senior Business Specialist - Telstra Retail and Regional
Sydney, NSW, AU
Website:
telstra.com
Employees:
35339
Erin Taylor Work Experience Details
  • Telstra
    Senior Business Specialist - Telstra Retail And Regional
    Telstra
    Sydney, Nsw, Au
    View
  • Telstra
    Senior Business Specialist - Telstra Retail & Regional
    Telstra Jul 2023 - Present
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  • Telstra
    National Console Lead
    Telstra Nov 2021 - Jul 2023
    Sydney, New South Wales, Australia
    - Collaborate with agile teams to improve Customer Experience and enable staff to better serve our customers through systems and capability improvements.
    View
  • Telstra
    Area Manager
    Telstra Mar 2019 - Jul 2023
    Sydney, New South Wales, Australia
    - Develop and deliver business plan initiatives to meet and achieve financial year targets.- Accountable for the performance metrics of the Area and implementing corrective opportunities where required.- Report on KPIs and store performance in line with established reporting cadence.
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  • Telstra
    Retail Area General Manager (Secondment)
    Telstra Jul 2022 - Jan 2023
    Sydney, New South Wales, Australia
    View
  • Telstra
    Store Leader
    Telstra Aug 2016 - Mar 2019
    Sydney, New South Wales, Australia
    - Leading the development and management of the store to meet and achieve store targets.- Developing a harmonised team culture, setting clear accountabilities and developing the capability in store to high performance.
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  • Telstra
    Assistant Store Leader
    Telstra Jul 2014 - Aug 2016
    Miranda, New South Wales, Australia
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  • Telstra
    Sales & Service Consultant
    Telstra Jun 2013 - Jun 2014
    Sydney, New South Wales, Australia
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  • Grill'D
    Business Manager / Nsw Operations Trainer
    Grill'D Dec 2011 - Apr 2013
    Sydney, New South Wales, Australia
    - Create long term objectives and action plans for people development.- Conduct managers meetings, crew opinion surveys and communication sessions.
    View

Frequently Asked Questions about Erin Taylor

What company does Erin Taylor work for?

Erin Taylor works for Telstra

What is Erin Taylor's role at the current company?

Erin Taylor's current role is Senior Business Specialist - Telstra Retail and Regional.

Who are Erin Taylor's colleagues?

Erin Taylor's colleagues are Wing Cheng, Waruna Guneratne, Sebastian Crucitti, Tasha Merritt, Gajjala Niteesh Reddy, Rose Jalloul, William Mctaggart.

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