1.Be responsible for the day-to-day management of all services and systems, including installation, upgrades, troubleshooting, patching, backup, migration, and recovery2.Serve as the first point of contact for employees seeking technical assistance with issues as they arise3.Maintain essential IT operations, including operating systems, security tools, applications, email systems, laptops, desktops, software, and hardware, including physical servers and networking equipment in each… Show more 1.Be responsible for the day-to-day management of all services and systems, including installation, upgrades, troubleshooting, patching, backup, migration, and recovery2.Serve as the first point of contact for employees seeking technical assistance with issues as they arise3.Maintain essential IT operations, including operating systems, security tools, applications, email systems, laptops, desktops, software, and hardware, including physical servers and networking equipment in each office4.Handle business-critical IT tasks and system improvements5.Support end-user hardware (laptops, etc.) and software, such as Slack, Google Workspace (formerly “G Suite”), Zoom, and a wide variety of SaaS applications, including any employee training6.Support new hire needs, such as configuring, supporting, and delivering laptops, and helping new hires set up all of their equipment, tools, and programs on their first day7.Support local and remote employees Show less