Erin Ang

Erin Ang Email and Phone Number

Product Management - Loyalty and Pay Applications @ SumUp
Seattle, WA, US
Erin Ang's Location
Seattle, Washington, United States, United States
Erin Ang's Contact Details
About Erin Ang

I help people and businesses grow. With 15+ years of work experience in product management, marketing, technology and investment banking spanning across industries like fintech, e-commerce and loyalty program management, I have developed and turned ideas into multimillion-dollar opportunities. By combining my business background with my training as a certified life coach in transformational principles, I bring a unique perspective to my work. As a product management and marketing expert, I am passionate about combining analytical dexterity and insight-based innovations to build businesses, drive growth and improve the customer journey.I also founded True North Success, a life coaching company, out of my desire to help people tap into their inner compass in building their dreams so they can live a life they absolutely love. I believe that when we collectively generate a vibration of passion, purpose and growth, we can create a better world together. As a coach, I work with individuals to help them gain clarity on their passions and purpose, turn their dreams into reality, accelerate their results, and create richer, more fulfilling lives.Specialties: Product Management, Customer Lifecycle Management - Acquisition, Engagement & Retention, Loyalty Program Management & Marketing, Personalized Marketing, Cross Selling, Upselling, Gamification, Digital Marketing, Marketing Analytics, Data Visualization, Strategic Planning & Execution, Financial Modeling, Forecasting, Budget Management, Cross-functional Collaboration and Team Leadership, Transformational Life Coaching.

Erin Ang's Current Company Details
SumUp

Sumup

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Product Management - Loyalty and Pay Applications
Seattle, WA, US
Website:
sumup.com
Employees:
3611
Erin Ang Work Experience Details
  • Sumup
    Product Management - Loyalty And Pay Applications
    Sumup
    Seattle, Wa, Us
  • Sumup
    Product Management - Loyalty & Pay Applications
    Sumup Jun 2022 - Present
    London, Gb
    Set the team's product roadmap and led cross-functional teams on the following projects: - Reinvigoration and launch of Loyalty application on a new tech stack to unlock key new features and enhance user experience. - Redesign of Pay application in order to unlock new features at scale and streamline state management complexity with Xstate. - Development of a Customer Acquisitions feature for both Loyalty-only and Pay products. Tools used: JIRA, Confluence, FIGMA, Miro Board, SalesforceSumUp is a fintech company that allows businesses of all sizes to receive payments quickly and simply, both in-store and online. Named as Europe’s fastest-growing company in the Inc. 5000, SumUp supports over 3 million merchants globally and operates in 34 markets across Europe, the U.S., Brazil and Chile. With its card terminals and online services relied upon by businesses of all sizes from DHL to black cab drivers – SumUp is the partner of choice for small businesses from every walk of life.
  • Sumup
    Senior Manager, Crm And Lifecycle Marketing
    Sumup Oct 2021 - Jun 2022
    London, Gb
    Led CRM and lifecycle marketing efforts to drive merchant and consumer engagement, as well as revenue growth and margin expansion. Tools used: Marketo, Salesforce, SMS Magic, Braze, Miro Board
  • True North Success Llc
    Founder, Certified Coach
    True North Success Llc 2019 - Present
    True North Success is a life coaching company with a mission of empowering people to live a life of passion, purpose and growth. Using time-tested proven transformation principles that have been researched for over 40 years and created results for tens of thousands of people, we help our clients shift their mindset, gain vision clarity, break through barriers, and accelerate results.
  • Fivestars By Sumup
    Senior Manager, Crm And Lifecycle Marketing
    Fivestars By Sumup May 2021 - Jun 2022
    San Francisco, California, Us
    Led CRM and lifecycle marketing efforts to drive merchant and consumer engagement, as well as revenue growth and margin expansion while championing the company’s transformation into a Fintech player. At Fivestars, our mission is to help businesses and communities thrive by turning payments into relationships.Fivestars is one of the largest two-sided consumer merchant networks in the U.S., with 65+ million consumers discovering and driving $3+ billion in sales to 14,000+ small businesses annually. Our CRM network + integrated payments solution helps local SMBs acquire new customers, drive loyalty, process payments, and increase sales.Fivestars has raised $105 million from HarbourVest, Menlo Ventures, Lightspeed, DCM, Y-Combinator, and others.Fivestars was acquired by global payments leader SumUp for $317 million.
  • Starbucks
    Senior Manager - Mobile, Loyalty & Personalization
    Starbucks 2016 - 2018
    Seattle, Wa, Us
    Defined a one-year mobile roadmap (app, push notification, recommendation engine). Launched Starbuck's first mobile offers and personalized recommendation engine in partnership with business, creative and technology partners. Led the retention team in developing and executing strategies. Managed the retention team. Built the foundation for retention optimization, agility and scale.
  • Amazon
    Senior Manager - Social Advertising
    Amazon 2014 - 2014
    Seattle, Wa, Us
    Led a high-performing team in executing Facebook initiatives that spanned across fan acquisition and customer / revenue growth marketing for Amazon Prime subscription. Collaborated with the Engineering team to design an automated social advertising platform.
  • Citi
    Director, Social Media – Global Consumer Business
    Citi 2012 - 2013
    New York, New York, Us
    Led cross-functional teams in strategy development and implementation with the goal to drive growth and scalability, and generate excitement around key value proposition / benefit launches.
  • Citi
    Director, Digital Channels (Social, Mobile, Display Media) – Us Credit Cards
    Citi 2009 - 2012
    New York, New York, Us
    Drove strategies to establish emerging digital channels, launch new technologies including Google Wallet, scale user base & engagement, grow customer acquisitions, and expand social insights integration into value proposition enhancements.
  • Citi
    Senior Manager, Statement Channel – Us Credit Cards
    Citi 2006 - 2009
    New York, New York, Us
    Transformed the statement channel from a cost to a profit center by leading efforts in new revenue/profit identification and creation, channel optimization, and infrastructure development.
  • Citi
    Management Associate - Leadership Development Program, Credit Cards
    Citi 2004 - 2006
    New York, New York, Us
    Completed a leadership rotational program that spanned across customer acquisitions, on-boarding, loyalty/retention marketing, cross-sell product marketing, and external partner relationship management (e.g. Upromise and AT&T partners).
  • Sg Cowen Securities Corporation
    Financial Analyst - Technology Mergers & Acquisitions
    Sg Cowen Securities Corporation 1999 - 2002
    Identified acquisition opportunities and coordinated cross-border deal execution. Responsibilities included developing sales pitches, and conducting financial analyses / modeling, competitive analyses, research, and due diligence to inform company valuation, business synergies, scalability potential, etc. Deals closed included Lernout & Hauspie's acquisition of Dictaphone, TheStreet.com's acquisition of Smartportfolio.com, among others.

Erin Ang Skills

Customer Acquisition Digital Marketing Product Management Financial Modeling Social Media Strategy Customer Retention Channel Partners Multi Channel Marketing Mobile Devices Mergers And Acquisitions Competitive Analysis Cross Functional Team Leadership Management Online Advertising E Commerce Analytics Customer Loyalty Personalization New Business Development Credit Cards Customer Engagement Financial Services

Erin Ang Education Details

  • Nyu Stern School Of Business
    Nyu Stern School Of Business
    Management And Entrepreneurial Studies
  • Life Mastery Institute
    Life Mastery Institute
    Life Mastery Consultant Certification
  • Life Mastery Institute
    Life Mastery Institute
    Dreambuilder Coach Certification
  • Nyu School Of Continuing And Professional Studies
    Nyu School Of Continuing And Professional Studies
    Certificate In Digital Marketing
  • The Wharton School
    The Wharton School
    Finance

Frequently Asked Questions about Erin Ang

What company does Erin Ang work for?

Erin Ang works for Sumup

What is Erin Ang's role at the current company?

Erin Ang's current role is Product Management - Loyalty and Pay Applications.

What is Erin Ang's email address?

Erin Ang's email address is er****@****ail.com

What is Erin Ang's direct phone number?

Erin Ang's direct phone number is (877) 421*****

What schools did Erin Ang attend?

Erin Ang attended Nyu Stern School Of Business, Life Mastery Institute, Life Mastery Institute, Nyu School Of Continuing And Professional Studies, The Wharton School.

What skills is Erin Ang known for?

Erin Ang has skills like Customer Acquisition, Digital Marketing, Product Management, Financial Modeling, Social Media, Strategy, Customer Retention, Channel Partners, Multi Channel Marketing, Mobile Devices, Mergers And Acquisitions, Competitive Analysis.

Who are Erin Ang's colleagues?

Erin Ang's colleagues are Rolf Paanakker, Ana Laura Granero De Castro, Povilas Jurkūnas, Caroline Navarro, Minora Rivera, Julianna Tóth, Danilo Lobo.

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