Helping organisations in UK+I, BeNeLux, and the Nordics build better software faster

Lead products from ideation through iterative development and delivery in an agile environmentDeconstructed large scale business initiatives into lightweight tasksPrioritized development backlog across weekly sprints using JIRAArticulated core user stories in the form of ticket scopingDeveloped and maintained timelines for projects spanning product suiteWorked with company leadership to define product roadmap and goals

Managed end-to-end user experience process from discovery to executionConducted iterative user research cycles focused on ethnographic studiesSynthesized feedback across department channels to inform design decisionsLed redesign of flagship PatientWallet product to drive increased adoption and mobile supportActively evangelized user experience principles throughout the organizationHelped build foundation for a truly collaborative R+D culture in which design, development, and product management consistently challenge expectations

Worked directly with over 25 local clients to develop designs suited for their individual needs Applied constructive feedback to dynamic graphics, ensuring client satisfactionContinued promotion of Sportabella brand though persistent ideation and social media focus

Worked with a team of 9 user experience professionals specializing in user research, interaction design, and visual design to promote solutions for products across the Premier enterpriseDrafted rapid wireframe iterations both on paper and using Microsoft VisioConstructed high fidelity interface mock-ups in varying visual and branded stylesDeveloped vision redesigns for three of the company’s most-touched platformsApplied user-centric design rational to each step of the user experience process