Erin Owens Email & Phone Number

Nashville, Tn, Us

Nashville, Tn, Us

Nashville, Tennessee, Us

I led the people & culture function in startup environment in the retail industry. I oversaw people operations including benefits administration, onboarding, recruiting and employee relations. I managed the full workplace experience by acting a liaison for property management and collaborating with IT and facilities vendors. I was a part of of the management team, supported payroll, conducted all staff meetings, and produced internal communications.

St Louis, Missouri, Us

I provided HR direction for a nationally distributed creative agency working in a remote-flex model with an employee population of 300+. I supported the full employee lifecycle by being the primary point of contact for benefits, onboarding, leaves of absence and resignations. I guided business leaders through company policies, process, and operational people matters including compensation adjustments, performance reviews, and involuntary separations. I coached people managers on employee relations and performance management matters with a solutions-oriented mindset and discretion.

Culver City, California, Us

I delivered high-touch operational support for an independent creative agency along with ownership of people programs including performance management, employee recognition, learning & development, and internships. I worked closely with leadership to build collaborative and trusting relationships within the organization. I executed full lifecycle recruiting to cultivate amazing talent, oversaw interviewing process, and offered coaching to hiring managers on best practices. I led a peer-driven culture committee to support employee engagement. I administered the company’s benefits program and acted as day-to-day resource for benefit needs including 401(k), paid parental leave, and healthcare. I supported employees through vital transitions including onboarding, promotions, leaves, and separations.

Culver City, California, Us

I provided general administrative assistance for the office and employees. I covered front desk responsibilities and ordered office supplies. I efficiently handled stocking and cleanliness of the kitchen, coordinated meals for internal meetings and special events. I acted as the liaison with property management for building maintenance needs.

Atlanta, Ga, Us

I worked closely within the office management team of a corporate real estate investment and management company. I led monthly administrative team meetings to generate positive office communication. I planned and scheduled special office events such as conferences, lunch and learns, and holiday parties. I maintained the office floor plan and consulted with people managers regarding new hires or employee relocations. I assisted employee population with booking conference rooms. I collaborated with facilities personnel to ensure cleanliness of the office. I ordered all general office supplies.

Cumming, Ga, Us

I executed full lifecycle recruiting including negotiating job offers and post-placement management. I wrote and edited job descriptions and dispersed descriptions on job boards and social media platforms. I developed and facilitated internal training for new hires.

I provided excellent customer service and efficiently handled daily correspondence and confirming reservations. I edited menu daily by checking wording, spelling errors, punctuation, and format. I enthusiastically greeted and accommodated guests in dining room. I communicated guests’ needs to servers, kitchen staff, and management. I assisted in booking and planning special events.

I greeted clients and checked patients in for their appointments for a local veterinary clinic. I handled overall customer service including explaining charges and patient treatment. I mediated veterinarian-client relationships. I efficiently answered phones, scheduled appointments, and handled payments. I established, designed, and drafted clinic’s monthly newsletter. I updated clinic information on social media.