As a Marketing and Events Coordinator at FTLF, my duties and responsibilities included, but were not limited to:• Managed and tracked the FTLF customer service inbox and served as the primary point of contact for customer inquiries regarding event registration• Produced, updated, and improved website content utilizing WordPress tools to create a more user-friendly experience and maintain email campaign lists, prospects lists, press releases, blog posts, attorney biographies, website content, social media, and more to support business development and lead generation• Consistently reorganized and updated 60,000+ contacts utilizing Constant Contact to reduce bounced email rates, and provide status reports to the Director

As a Marketing and Events Assistant at FTLF, my duties and responsibilities included, but were not limited to:• Coordinated all events from initial design and pre-planning stages through execution and follow-up• Drafted and sent daily email blasts with upcoming trainings, webinars, and industry updates• Assisted with hotel contract negotiation for events to secure favorable rates, terms, and concessions• Tracked expenses during planning process using Microsoft Excel and produced event summaries with final expenses for Accounting Department• Reviewed and summarized attendee evaluations and recommended changes to future events• Created and updated promotional materials

As an operations intern for the Implementation Team at Abila, a company within Community Brands, I managed and tracked software development within projects using Microsoft Team Foundation Server (TFS) and NetSuite. I identified and evaluated team workflow and procedures using Microsoft Excel for process improvement. Within TFS, I analyzed team performance including work/cycle/sprint burn rate, average turnover rate, and bug count. Additionally, I created the timeline dashboard in TFS to track team progress to use across all current projects. Finally, I provided periodic work, research, and analysis reports to the development manager.

As a sales associate in the TBD department (women's premium jeans and casual apparel), I met and exceeded sales goals on a consistent basis through customer engagement and superior product knowledge. I built client relationships by offering great service, both inside and outside the store. As a certified denim fit specialist, I solidified my knowledge of the products found in my store to enhance overall service experience. As a member of the go-to team, I ran stylist appointments with high-level clients.

As a personal stylist coordinator for Nordstrom, I planned, styled, and sold in collaboration with the personal stylist team. Additionally, I worked in collaboration with stylists to meet million-dollar sales goal.

At Sonoma Horse Park (SHP), I oversaw and engaged in the planning and management of each horse show regarding day-to-day operations, sponsors and vendors, intern management, and VIP hospitality and services. For three seasons, I managed the registration and planning process for SHP’s most coveted event, the charity gala. Additionally, I tracked SHP's 1,000-piece inventory using Microsoft Excel.

At the EPA, I was responsible for monitoring media regarding various topics and pitching stories to local and national media outlets.

In the domestic violence unit at the SFDA's Office, I was responsible for the discovery of documents and records to the defense.