Erin Chen Email and Phone Number
Erin Chen is a Head of Digital Marketing | Customer acquisition and retention | Leading diverse marketing teams of 2 - 12 experts | Performance Marketing & Growth Marketing | Tech. SaaS. iGaming. Hospitality | B2C & B2B at Stuart. She possess expertise in social media marketing, marketing communications, sales, public relations, public speaking and 17 more skills. She is proficient in English.
Stuart
View- Website:
- stuart.com
- Employees:
- 720
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Global Acquisition Marketing LeadStuart Aug 2022 - PresentGreater London, England, United KingdomManaged a team of Marketing Managers to acquire leads, reduce CPA and improve leads quality across 6 markets in EMEA. (UK, FR, PL, IT, PT & ES)- Recruited and developed a team of marketing managers based in the UK and France. - Mentored and coached direct reports to achieve business objectives and help with their career development.- Built and led global multi-channel campaign strategies for all markets, including Google Ads, Meta Ads, TikTok, Snapchat, SEO, PR events, flyer, influencers, and partnerships.- Localised global strategy and campaign content with local Marketing, Communications, and Compliance teams.- Built leads acquisition strategies from competitor analysis, target audience segmentation, budget forecast and allocation, messaging and content personalisation, media strategy, implementation, and result measurement. - Initiated and led cross-functional projects, such as global reporting automation and website revamp, with regional and global Marketing, Data, Operations, and Management. Improved reporting efficiency and data accuracy.- Influenced 30+ stakeholders in regional and global teams to align strategy with both global and regional goals.- Established and track KPIs to measure effectiveness of marketing campaigns.- Launched Go-to-Market Playbook 2.0 to shorten 50% preparation time of entering new markets.- Supported sales enablement, leading the B2B marketing optimisation roadmap creation, including Paid Search, Paid Social and CRM to segment audience, target strategic accounts and nurture low quality leads. - Improved digital customer journey, collaborating with Sales team.- Developed, managed, and forecasted marketing budget. -
Acquisition Marketing Manager - Growth(Uk)Stuart Mar 2022 - Aug 2022London, England, United KingdomLed a team of marketing manager and executive to generate leads via digital channels and offline events in the UK.- Coached and supported direct reports to achieve business goals and career development.- Influenced 30+ stakeholders across the UK business unit and Global teams to align strategy with stakeholders.- Built the Google Ads and Meta Ads A/B tests optimisation roadmap in line with business goals.- Completed marketing assets audit to comply with regulation, GDPR & DATA Privacy. Worked closely with UK Comms & Compliance teams. -
Head Of Digital TrafficIntouch Games Ltd Oct 2020 - Feb 2022United KingdomOversaw 8 UK brands. Acquired over 360K new customers yearly and engaged with existing players.- Managed 8-figure budget(£).- Acquired over 360K new players per year in the UK via digital channels.- Increased profits by 177%YoY.- Launched 2 new brands in the UK to expand market share.- Led a diverse Marketing team of managers and individual contributors (Paid Search, SEO, Social Media, Content, Design and Marketing Data Analytics).- Coached team leaders and individual contributors to achieve business goals and career development. - Developed SEM and social media strategies for 8 brands.- Initiated and led cross-functional projects with wider business to improve products and marketing channel performance, including Marketing, Web, App Dev, Data BI, QA, CRM, Branding, Customer Service, and Compliance.- Supported marketing team with automation tools. Provided trainings to internal users and feedback to dev teams.- Communicated with senior stakeholders across the business to explain complex digital traffic campaign strategy. -
Marketing ManagerIntouch Games Ltd Feb 2019 - Sep 2020United KingdomOversaw 6 UK brands. Acquired over 260K new customers per year in the UK.-Managed a Marketing team of team leaders and individual contributors to generate new customers and engage with existing users.- Acquired over 260K new customers per year in the UK.- Improved CPA by 40% YoY.- Managed 7-figure budget(£) yearly budget.- Launched 1 new brands in UK.- Google Ads, Bing, Apple Search Ads, SEO, ASO, Meta- Competitor analysis, data analysis, web optimisation and A/B testing. - Identified market trends and turned insights into business opportunities to expand market share.- Created processes to manage and distribute complex information across tech and non-tech departments. -
Online Campaign Manager - PpcIntouch Games Ltd Mar 2017 - Feb 2019United KingdomOversaw 5 brands in the UK. Built and led an in-house team of marketing specialists and data analyst. - Acquired new players in the UK and increase profits via Google Ads, Bing Ads and ASA.- Launched 2 new brands in UK.- Led marketing system migration and online-tracking system projects with Frontend and Backend developers.- Award: CEO award - Exceptional Business Result. -
Ppc Data Analyst / Ppc ExecutiveIntouch Games Ltd Apr 2016 - Mar 2017United Kingdom- Acquired new customers for 3 UK brands via Google Ads.- Daily managed and optimised 3 accounts. Analysed data, created and implemented A/B testing to improve conversion rate.-Landing page optimisation. -
Assistant Sales And Marketing ManagerSeascape Escape Travel Service Co., Ltd. Jun 2012 - Jun 2014Taipei City, Taiwan
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Sales And Marketing ExecutiveSeascape Escape Travel Service Co., Ltd. Jun 2010 - Jun 2012Taipei City, Taiwan
Erin Chen Skills
Erin Chen Education Details
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Marketing Communications -
Accounting
Frequently Asked Questions about Erin Chen
What company does Erin Chen work for?
Erin Chen works for Stuart
What is Erin Chen's role at the current company?
Erin Chen's current role is Head of Digital Marketing | Customer acquisition and retention | Leading diverse marketing teams of 2 - 12 experts | Performance Marketing & Growth Marketing | Tech. SaaS. iGaming. Hospitality | B2C & B2B.
What schools did Erin Chen attend?
Erin Chen attended University Of Birmingham, Yuan-Ze University.
What skills is Erin Chen known for?
Erin Chen has skills like Social Media Marketing, Marketing Communications, Sales, Public Relations, Public Speaking, Marketing Analytics, Customer Service, Brand Management, Sales Promotion, Event Planning, Advertising, Interactive Marketing.
Who are Erin Chen's colleagues?
Erin Chen's colleagues are Alexander Kouzmine, Yash Sharma, Pawel Ostrowski, Lewis Branagan, Paul Guermont, Hadish Andai, Geoffroy Joly.
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