Erin Chen

Erin Chen Email and Phone Number

Head of Digital Marketing | Customer acquisition and retention | Leading diverse marketing teams of 2 - 12 experts | Performance Marketing & Growth Marketing | Tech. SaaS. iGaming. Hospitality | B2C & B2B @ Stuart
barcelona, catalonia, spain
Erin Chen's Location
United Kingdom, United Kingdom
About Erin Chen

Erin Chen is a Head of Digital Marketing | Customer acquisition and retention | Leading diverse marketing teams of 2 - 12 experts | Performance Marketing & Growth Marketing | Tech. SaaS. iGaming. Hospitality | B2C & B2B at Stuart. She possess expertise in social media marketing, marketing communications, sales, public relations, public speaking and 17 more skills. She is proficient in English.

Erin Chen's Current Company Details
Stuart

Stuart

View
Head of Digital Marketing | Customer acquisition and retention | Leading diverse marketing teams of 2 - 12 experts | Performance Marketing & Growth Marketing | Tech. SaaS. iGaming. Hospitality | B2C & B2B
barcelona, catalonia, spain
Website:
stuart.com
Employees:
720
Erin Chen Work Experience Details
  • Stuart
    Global Acquisition Marketing Lead
    Stuart Aug 2022 - Present
    Greater London, England, United Kingdom
    Managed a team of Marketing Managers to acquire leads, reduce CPA and improve leads quality across 6 markets in EMEA. (UK, FR, PL, IT, PT & ES)- Recruited and developed a team of marketing managers based in the UK and France. - Mentored and coached direct reports to achieve business objectives and help with their career development.- Built and led global multi-channel campaign strategies for all markets, including Google Ads, Meta Ads, TikTok, Snapchat, SEO, PR events, flyer, influencers, and partnerships.- Localised global strategy and campaign content with local Marketing, Communications, and Compliance teams.- Built leads acquisition strategies from competitor analysis, target audience segmentation, budget forecast and allocation, messaging and content personalisation, media strategy, implementation, and result measurement. - Initiated and led cross-functional projects, such as global reporting automation and website revamp, with regional and global Marketing, Data, Operations, and Management. Improved reporting efficiency and data accuracy.- Influenced 30+ stakeholders in regional and global teams to align strategy with both global and regional goals.- Established and track KPIs to measure effectiveness of marketing campaigns.- Launched Go-to-Market Playbook 2.0 to shorten 50% preparation time of entering new markets.- Supported sales enablement, leading the B2B marketing optimisation roadmap creation, including Paid Search, Paid Social and CRM to segment audience, target strategic accounts and nurture low quality leads. - Improved digital customer journey, collaborating with Sales team.- Developed, managed, and forecasted marketing budget.
  • Stuart
    Acquisition Marketing Manager - Growth(Uk)
    Stuart Mar 2022 - Aug 2022
    London, England, United Kingdom
    Led a team of marketing manager and executive to generate leads via digital channels and offline events in the UK.- Coached and supported direct reports to achieve business goals and career development.- Influenced 30+ stakeholders across the UK business unit and Global teams to align strategy with stakeholders.- Built the Google Ads and Meta Ads A/B tests optimisation roadmap in line with business goals.- Completed marketing assets audit to comply with regulation, GDPR & DATA Privacy. Worked closely with UK Comms & Compliance teams.
  • Intouch Games Ltd
    Head Of Digital Traffic
    Intouch Games Ltd Oct 2020 - Feb 2022
    United Kingdom
    Oversaw 8 UK brands. Acquired over 360K new customers yearly and engaged with existing players.- Managed 8-figure budget(£).- Acquired over 360K new players per year in the UK via digital channels.- Increased profits by 177%YoY.- Launched 2 new brands in the UK to expand market share.- Led a diverse Marketing team of managers and individual contributors (Paid Search, SEO, Social Media, Content, Design and Marketing Data Analytics).- Coached team leaders and individual contributors to achieve business goals and career development. - Developed SEM and social media strategies for 8 brands.- Initiated and led cross-functional projects with wider business to improve products and marketing channel performance, including Marketing, Web, App Dev, Data BI, QA, CRM, Branding, Customer Service, and Compliance.- Supported marketing team with automation tools. Provided trainings to internal users and feedback to dev teams.- Communicated with senior stakeholders across the business to explain complex digital traffic campaign strategy.
  • Intouch Games Ltd
    Marketing Manager
    Intouch Games Ltd Feb 2019 - Sep 2020
    United Kingdom
    Oversaw 6 UK brands. Acquired over 260K new customers per year in the UK.-Managed a Marketing team of team leaders and individual contributors to generate new customers and engage with existing users.- Acquired over 260K new customers per year in the UK.- Improved CPA by 40% YoY.- Managed 7-figure budget(£) yearly budget.- Launched 1 new brands in UK.- Google Ads, Bing, Apple Search Ads, SEO, ASO, Meta- Competitor analysis, data analysis, web optimisation and A/B testing. - Identified market trends and turned insights into business opportunities to expand market share.- Created processes to manage and distribute complex information across tech and non-tech departments.
  • Intouch Games Ltd
    Online Campaign Manager - Ppc
    Intouch Games Ltd Mar 2017 - Feb 2019
    United Kingdom
    Oversaw 5 brands in the UK. Built and led an in-house team of marketing specialists and data analyst. - Acquired new players in the UK and increase profits via Google Ads, Bing Ads and ASA.- Launched 2 new brands in UK.- Led marketing system migration and online-tracking system projects with Frontend and Backend developers.- Award: CEO award - Exceptional Business Result.
  • Intouch Games Ltd
    Ppc Data Analyst / Ppc Executive
    Intouch Games Ltd Apr 2016 - Mar 2017
    United Kingdom
    - Acquired new customers for 3 UK brands via Google Ads.- Daily managed and optimised 3 accounts. Analysed data, created and implemented A/B testing to improve conversion rate.-Landing page optimisation.
  • Seascape Escape Travel Service Co., Ltd.
    Assistant Sales And Marketing Manager
    Seascape Escape Travel Service Co., Ltd. Jun 2012 - Jun 2014
    Taipei City, Taiwan
  • Seascape Escape Travel Service Co., Ltd.
    Sales And Marketing Executive
    Seascape Escape Travel Service Co., Ltd. Jun 2010 - Jun 2012
    Taipei City, Taiwan

Erin Chen Skills

Social Media Marketing Marketing Communications Sales Public Relations Public Speaking Marketing Analytics Customer Service Brand Management Sales Promotion Event Planning Advertising Interactive Marketing Travel Arrangements Travel Planning New Business Development Online Marketing Marketing Strategy Sales Strategy Cross Departmental Communication Focus Groups Luxury Travel Marketing

Erin Chen Education Details

Frequently Asked Questions about Erin Chen

What company does Erin Chen work for?

Erin Chen works for Stuart

What is Erin Chen's role at the current company?

Erin Chen's current role is Head of Digital Marketing | Customer acquisition and retention | Leading diverse marketing teams of 2 - 12 experts | Performance Marketing & Growth Marketing | Tech. SaaS. iGaming. Hospitality | B2C & B2B.

What schools did Erin Chen attend?

Erin Chen attended University Of Birmingham, Yuan-Ze University.

What skills is Erin Chen known for?

Erin Chen has skills like Social Media Marketing, Marketing Communications, Sales, Public Relations, Public Speaking, Marketing Analytics, Customer Service, Brand Management, Sales Promotion, Event Planning, Advertising, Interactive Marketing.

Who are Erin Chen's colleagues?

Erin Chen's colleagues are Alexander Kouzmine, Yash Sharma, Pawel Ostrowski, Lewis Branagan, Paul Guermont, Hadish Andai, Geoffroy Joly.

Not the Erin Chen you were looking for?

Free Chrome Extension

Find emails, phones & company data instantly

Find verified emails from LinkedIn profiles
Get direct phone numbers & mobile contacts
Access company data & employee information
Works directly on LinkedIn - no copy/paste needed
Get Chrome Extension - Free

Aero Online

Your AI prospecting assistant

Download 750 million emails and 100 million phone numbers

Access emails and phone numbers of over 750 million business users. Instantly download verified profiles using 20+ filters, including location, job title, company, function, and industry.